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GiveSmart vs. Blackbaud Luminate Online

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GiveSmart

    Score6.9 out of 10
    N/AGiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The platform also integrates technology from Community Brands brand Gesture to provide a comprehensive suite of services. GiveSmart replaces the former 501 Auctions, a platform to support charity auctions, mobile…N/A

    Blackbaud Luminate Online

    Score3.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Luminate Online aims to help non-profits engage more effectively with supporters and raise more money by enabling integrated campaigns for digital, social and mobile channels. According to the vendor, Luminate Online helps non-profits: Better understand online supporters Make the right ask at the right time Launch creative fundraising campaigns Automated campaigns stimulate engagement and action through targeted welcome messages with personalized…N/A
    Pricing
    GiveSmartBlackbaud Luminate Online
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GiveSmartBlackbaud Luminate Online
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalRequired
    Additional Details—Luminate Online is priced based on the number of email addresses on file, modules used and service plan. Our peer to peer offering, TeamRaiser, has a transactional, shared success pricing model.
    More Pricing Information
    Community Pulse
    GiveSmartBlackbaud Luminate Online
    Considered Both Products
    Momentive Software
    Chose GiveSmart
    GiveSmart chose us as they merged with MobileCause, but we selected MobileCause years ago after using Blackbaud Convio (now Luminate). So much easier and much more customization is available. (We tried DoJiggy in between but found MobileCause, at that time, worked better for …
    Incentivized
    Chose GiveSmart
    Haven't used or evaluated any other products.
    Incentivized
    Chose GiveSmart
    GiveSmart is a slightly different platform, in that it was initially built as an event management tool. Back in the day, you might have purchased it alongside a more traditional fundraising solution to manage event specifics. But, as other products have evolved to offer more …
    Incentivized
    Blackbaud
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    GiveSmartBlackbaud Luminate Online
    Likelihood to Recommend
    8.2
    (168 ratings)
    3.7
    (87 ratings)
    Likelihood to Renew
    7.3
    (7 ratings)
    9.0
    (21 ratings)
    Usability
    7.9
    (167 ratings)
    2.1
    (28 ratings)
    Availability
    9.1
    (2 ratings)
    10.0
    (3 ratings)
    Performance
    9.1
    (2 ratings)
    9.2
    (9 ratings)
    Support Rating
    8.0
    (166 ratings)
    5.0
    (32 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Online Training
    8.2
    (1 ratings)
    7.3
    (14 ratings)
    Implementation Rating
    7.4
    (5 ratings)
    3.0
    (4 ratings)
    Configurability
    9.1
    (2 ratings)
    6.6
    (9 ratings)
    Ease of integration
    4.5
    (1 ratings)
    6.0
    (1 ratings)
    Product Scalability
    9.1
    (2 ratings)
    9.8
    (11 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    5.0
    (1 ratings)