Invited by the Vendor
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Gong | Score9.1 out of 10 | N/A | Gong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,… | N/A |
Agentforce | Score8.1 out of 10 | N/A | Agentforce is a solution that provides intelligent bots created and customized via a low code builder. Agentforce agents operate autonomously by retrieving data on demand, building action plans for any task, and executing these plans without human intervention. | N/A |
| Gong | Agentforce | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Gong | Agentforce | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Gong | Agentforce | ||||||||||||||||||||||||||||||||||
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| Conversation Intelligence Software Features |
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| Gong | Agentforce | |
|---|---|---|
| Likelihood to Recommend | 9.1 | 6.4 |
| Likelihood to Renew | 9.7 | - |
| Usability | 9.0 | - |
| Availability | 6.4 | - |
| Performance | 7.3 | - |
| Support Rating | 8.2 | - |
| Implementation Rating | 4.6 | - |
| Configurability | 7.3 | - |
| Contract Terms and Pricing Model | 7.3 | - |
| Ease of integration | 7.3 | - |
| Product Scalability | 8.2 | - |
| Professional Services | 7.3 | - |
| Vendor post-sale | 7.3 | - |
| Vendor pre-sale | 7.3 | - |