| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Gong | Score9.1 out of 10 | N/A | Gong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,… | N/A |
 ZoomInfo Engage | Score7.1 out of 10 | N/A | Engage by ZoomInfo is a sales engagement platform that sellers use to source and connect with prospects from a single platform, automate multi-step email and call campaigns, personalize communications at scale, and analyze results. | N/A |
| Gong | ZoomInfo Engage | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Gong | ZoomInfo Engage | |
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| Considered Both Products | Chose Gong Gong wins hands down. No comparison. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Gong Gong is a clear winner against all competitors. The insights it provides are actionable, and their AI is by far the best among all the other tools. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Gong Both Outreach and Salesloft allow for call recording but are missing all features that fall under call intelligence, and simply offer the option to go back and listen to calls. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Gong Nicer and smoother in my eyes Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Gong | ZoomInfo Engage | ||||||||||||||||||||||||||||||||||
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| Conversation Intelligence Software Features |
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| Gong | ZoomInfo Engage | |
|---|---|---|
| Likelihood to Recommend | 9.1 | 7.8 |
| Likelihood to Renew | 9.7 | 10.0 |
| Usability | 9.0 | 8.6 |
| Availability | 6.4 | - |
| Performance | 7.3 | - |
| Support Rating | 8.2 | - |
| Implementation Rating | 4.6 | - |
| Configurability | 7.3 | - |
| Contract Terms and Pricing Model | 7.3 | - |
| Ease of integration | 7.3 | - |
| Product Scalability | 8.2 | - |
| Professional Services | 7.3 | - |
| Vendor post-sale | 7.3 | - |
| Vendor pre-sale | 7.3 | - |
