Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Google Analytics 360 (discontinued) | Score8.9 out of 10 | N/A | Google Analytics 360 (formerly Google Analytics Premium) was an enterprise-level analytics solution that was sunset in July of 2024. | $150,000 Up to 1 Billion hits/month |
Kissmetrics | Score9.6 out of 10 | Mid-Size Companies (51-1,000 employees) | Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation. | $150 per month |
| Google Analytics 360 (discontinued) | Kissmetrics | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | $1,500 per installation | ||||||||||||||
| Additional Details | — | What are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Google Analytics 360 (discontinued) | Kissmetrics | |
|---|---|---|
| Considered Both Products | ||
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Google Analytics 360 (discontinued) | Kissmetrics | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Web Analytics |
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| Google Analytics 360 (discontinued) | Kissmetrics | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 8.9 |
| Likelihood to Renew | 10.0 | 7.4 |
| Usability | 9.0 | 7.1 |
| Availability | - | 8.3 |
| Performance | 10.0 | 8.5 |
| Support Rating | 10.0 | 9.0 |
| In-Person Training | 9.0 | 9.1 |
| Online Training | 7.0 | 8.6 |
| Implementation Rating | 10.0 | 7.3 |