| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Google Analytics | Score7.9 out of 10 | N/A | Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap. | $0 per month |
 New Relic | Score7.9 out of 10 | N/A | New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring. | $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Google Analytics | New Relic | |
|---|---|---|
| Considered Both Products | Chose Google Analytics Google Analytics goes head to head when it comes to basic browser and activity tracking, but falls behind when it comes to full tracking of a request and the performance impact it has on a web site or application. A lot of this is due to the fact that Google Analytics can only … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Google Analytics | New Relic | ||||||||||||||||||||||||||||
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| Web Analytics |
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| Google Analytics | New Relic | |
|---|---|---|
| Likelihood to Recommend | 8.3 | 6.6 |
| Likelihood to Renew | 9.0 | 9.0 |
| Usability | 7.5 | 8.9 |
| Availability | 10.0 | 9.1 |
| Performance | 10.0 | 8.2 |
| Support Rating | 7.0 | 7.5 |
| Online Training | 10.0 | - |
| Implementation Rating | 9.0 | 8.0 |
| Configurability | 6.0 | 9.1 |
| Ease of integration | 10.0 | 9.1 |
| Product Scalability | 10.0 | 9.1 |
| Vendor post-sale | 10.0 | 9.1 |
| Vendor pre-sale | 9.0 | 7.3 |
