TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score8.6 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A

    Microsoft Teams

    Score7.9 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Pricing
    Google ChatMicrosoft Teams
    Editions & Modules
    No answers on this topic
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Offerings
    Pricing Offerings
    Google ChatMicrosoft Teams
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discounts are available for non profit organizations.
    More Pricing Information
    Community Pulse
    Google ChatMicrosoft Teams
    Considered Both Products
    Google
    Chose Google Chat
    For me, I'd rather use Google Hangouts Chat than Microsoft Teams. Based on my experience Google Hangouts is way less complicated than Microsoft Teams. I don't like complicated and Microsoft Teams for me is complicated. Let's say for a first-time user for both platforms I'd say …
    Incentivized
    Chose Google Chat
    Slack is actually expensive for larger teams, and their free plan has limitations on message history and file storage so that is the we moved to Google Chat.
    Incentivized
    Chose Google Chat
    For the above platforms, it is always intended for the larger audience when your business communication has a limited stack you prefer choosing the best and simple communication platform rather than spending on a platform that charges per license. AS we need simple secure and …
    Incentivized
    Chose Google Chat
    The main reason why we chose it - the overall G Suite solution, that we bought. We have Google Calendar, GMail & Chat built in. In order not to waste money - we decided to use Google Chat. It works fine, however, as said before, if you had experience with Slack - then you might …
    Incentivized
    Chose Google Chat
    You do not need to download anything when using Google Chat yet in Webex sometimes it does only work if you download a file. This is similar to Skype where you need to have the application on your computer. Google Chat has added a lot with the great support they have online.
    Incentivized
    Chose Google Chat
    I don't use Teams internally so as an outside user I find Google Chat easier to use and integrate into our overall software.
    Incentivized
    Chose Google Chat
    Compared to major products, I would say Google Hangouts Chat is very effective, affordable and resourceful. The ease of integration with other Google products makes it even better.
    Incentivized
    Chose Google Chat
    Google Hangouts Chat is better in many ways compared to other products. First, it is affordable. Secondly, integration with other Google products is straightforward. Thirdly and most importantly, I find Google Hangouts Chat more capable than other tools in its category.
    Incentivized
    Chose Google Chat
    Google hangout is very easy to install and you do not have to purchase this feature additionally, this comes with the google product. You can use this product even without installing the additional software. You can work while chatting with your colleagues easily. It can work …
    Incentivized
    Chose Google Chat
    Google Hangouts Chat is simple to use and understand unlike other complicated solutions. The software is affordable and offers great features and integration with other Google products is easy which is a plus. In a nutshell, I haven't used such a resourceful software and we …
    Incentivized
    Chose Google Chat
    Google Chat is very user friendly and I think it is using low level memory or ram we can say of system. Means it loads quickly, not taking too much time that other tools
    Incentivized
    Microsoft
    Chose Microsoft Teams
    Surely Microsoft Teams is a better option for organisations than the mentioned application. It has clearly taken over the lead within enterprises and government organizations, used by 65% of surveyed respondents. It offers more robust features which other apps don’t provide. It …
    Incentivized
    Chose Microsoft Teams
    Microsoft Teams supports planning, through calendar management. The end-to-end encryption from Microsoft Teams increases the program efficiency, as security measures are extensively incorporated. The browser sharing and desktop management have been effectively enacted by …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Google ChatMicrosoft Teams
    Project Management
    Comparison of Project Management features of Google Chat and Microsoft Teams
    Feature
    Google Chat
    8.4
    23 Ratings
    Microsoft Teams
    6.9
    191 Ratings
    Task Management8.013 Ratings7.5146 Ratings
    Gantt Charts8.59 Ratings5.975 Ratings
    Scheduling9.015 Ratings6.1161 Ratings
    Workflow Automation7.912 Ratings7.1100 Ratings
    Mobile Access9.322 Ratings8.1183 Ratings
    Search9.020 Ratings6.7168 Ratings
    Visual planning tools7.011 Ratings7.1117 Ratings
    Communication
    Comparison of Communication features of Google Chat and Microsoft Teams
    Feature
    Google Chat
    8.9
    23 Ratings
    Microsoft Teams
    7.8
    200 Ratings
    Chat10.023 Ratings8.7199 Ratings
    Notifications10.023 Ratings7.8198 Ratings
    Discussions8.321 Ratings8.4186 Ratings
    Surveys8.515 Ratings8.3111 Ratings
    Internal knowledgebase9.012 Ratings8.1121 Ratings
    Integrates with GoToMeeting8.08 Ratings6.547 Ratings
    Integrates with Gmail and Google Hangouts8.216 Ratings5.743 Ratings
    Integrates with Outlook9.07 Ratings9.1156 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat and Microsoft Teams
    Feature
    Google Chat
    9.0
    23 Ratings
    Microsoft Teams
    7.6
    185 Ratings
    Versioning8.716 Ratings8.2129 Ratings
    Video files8.020 Ratings7.1157 Ratings
    Audio files8.319 Ratings8.2159 Ratings
    Document collaboration10.019 Ratings9.2172 Ratings
    Access control9.516 Ratings8.7155 Ratings
    Advanced security features10.017 Ratings6.8116 Ratings
    Integrates with Google Drive8.116 Ratings5.353 Ratings
    Device sync9.321 Ratings7.5131 Ratings
    User Ratings
    Google ChatMicrosoft Teams
    Likelihood to Recommend
    9.0
    (23 ratings)
    8.1
    (277 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    3.7
    (9 ratings)
    Usability
    9.0
    (5 ratings)
    8.3
    (61 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.3
    (3 ratings)
    8.3
    (113 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.3
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (7 ratings)