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Google Hangouts (Classic) vs. GoTo Connect

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Google Hangouts (Classic)

522 Reviews and Ratings

GoTo Connect

334 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.8 out of 10
    		N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    GoTo Connect

    Score7.8 out of 10
    		N/AGoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

    $27

    per month per user

    Pricing
    Google Hangouts (Classic)GoTo Connect
    Editions & Modules
    No answers on this topic
    Basic
    Starting at $27
    per month per user
    Standard
    Starting at $32
    per month per user
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)GoTo Connect
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan.
    More Pricing Information
    Features
    Google Hangouts (Classic)GoTo Connect
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and GoTo Connect
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    GoTo Connect
    8.1
    177 Ratings
    Hosted PBX6.915 Ratings8.5138 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings7.7121 Ratings
    User templates5.022 Ratings6.8124 Ratings
    Call reports9.034 Ratings8.0149 Ratings
    Directory of employee names3.045 Ratings9.6158 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and GoTo Connect
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    GoTo Connect
    7.9
    187 Ratings
    Answering rules8.033 Ratings8.2165 Ratings
    Call recording7.937 Ratings8.6143 Ratings
    Call park7.018 Ratings7.3133 Ratings
    Call screening9.036 Ratings6.4139 Ratings
    Message alerts8.058 Ratings8.8165 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and GoTo Connect
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    GoTo Connect
    8.2
    149 Ratings
    Video conferencing9.079 Ratings7.3108 Ratings
    Audio conferencing9.079 Ratings8.5148 Ratings
    Video screen sharing7.148 Ratings8.294 Ratings
    Instant messaging9.052 Ratings8.788 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and GoTo Connect
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    GoTo Connect
    5.3
    161 Ratings
    Mobile app for iOS8.173 Ratings5.6137 Ratings
    Mobile app for Android8.071 Ratings5.0121 Ratings
    User Ratings
    Google Hangouts (Classic)GoTo Connect
    Likelihood to Recommend
    8.0
    (91 ratings)
    9.2
    (199 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    4.9
    (25 ratings)
    Usability
    8.0
    (7 ratings)
    7.9
    (78 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.4
    (2 ratings)
    Support Rating
    8.0
    (36 ratings)
    8.3
    (53 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.4
    (89 ratings)
    Product Scalability
    -
    (0 ratings)
    9.4
    (2 ratings)