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Google Hangouts (Classic) vs. HCL Sametime

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.7 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    HCL Sametime

    Score8 out of 10
    N/AHCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.N/A
    Pricing
    Google Hangouts (Classic)HCL Sametime
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)HCL Sametime
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Google Hangouts (Classic)HCL Sametime
    Considered Both Products
    Discontinued Products
    No answer on this topic
    HCLSoftware
    Chose HCL Sametime
    Sametime is very similar to the other chats I have used, with some better features, such as the screenshot feature and file sharing, which demonstrates to be faster than the others.
    Incentivized
    Chose HCL Sametime
    Text chat is text chat. It's not a technically hard problem to solve. It's when you try and move out of text chat into more fully featured applications that allow for audio or video calling, transcripts, etc, it becomes apparent that the developers on Sametime gave up a long …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Google Hangouts (Classic)HCL Sametime
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and HCL Sametime
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    HCL Sametime
    8.4
    7 Ratings
    Hosted PBX6.915 Ratings9.02 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings9.02 Ratings
    User templates5.022 Ratings8.02 Ratings
    Call reports9.034 Ratings8.02 Ratings
    Directory of employee names3.045 Ratings8.07 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and HCL Sametime
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    HCL Sametime
    8.0
    8 Ratings
    Answering rules8.033 Ratings8.05 Ratings
    Call recording7.937 Ratings8.02 Ratings
    Call park7.018 Ratings8.01 Ratings
    Call screening9.036 Ratings8.02 Ratings
    Message alerts8.058 Ratings8.06 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and HCL Sametime
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    HCL Sametime
    8.0
    6 Ratings
    Video conferencing9.079 Ratings8.06 Ratings
    Audio conferencing9.079 Ratings8.05 Ratings
    Video screen sharing7.148 Ratings8.01 Ratings
    Instant messaging9.052 Ratings8.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and HCL Sametime
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    HCL Sametime
    8.0
    8 Ratings
    Mobile app for iOS8.173 Ratings8.08 Ratings
    Mobile app for Android8.071 Ratings8.07 Ratings
    User Ratings
    Google Hangouts (Classic)HCL Sametime
    Likelihood to Recommend
    8.0
    (91 ratings)
    7.0
    (10 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (7 ratings)
    8.6
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (36 ratings)
    8.3
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)