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Google Hangouts (Classic) vs. MiCloud Connect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.8 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    MiCloud Connect

    Score7.8 out of 10
    N/AMiCloud Connect is a business communications solution for contact centers that includes features like IP PBX telephony service, desk phones, softphone, and collaboration tools. It is integrable with other business communication technology, including Microsoft Outlook and CRM software.

    $20.99

    per user/per month

    Pricing
    Google Hangouts (Classic)MiCloud Connect
    Editions & Modules
    No answers on this topic
    Essentials
    $20.99
    per user/per month
    Premier
    $26.59
    per user/per month
    Elite
    $38.49
    per user/per month
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)MiCloud Connect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Google Hangouts (Classic)MiCloud Connect
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and MiCloud Connect
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    MiCloud Connect
    8.2
    27 Ratings
    Hosted PBX6.915 Ratings7.515 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings8.315 Ratings
    User templates5.022 Ratings8.016 Ratings
    Call reports9.034 Ratings8.621 Ratings
    Directory of employee names3.045 Ratings8.327 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and MiCloud Connect
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    MiCloud Connect
    8.6
    28 Ratings
    Answering rules8.033 Ratings9.024 Ratings
    Call recording7.937 Ratings8.323 Ratings
    Call park7.018 Ratings8.626 Ratings
    Call screening9.036 Ratings8.622 Ratings
    Message alerts8.058 Ratings8.323 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and MiCloud Connect
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    MiCloud Connect
    7.6
    23 Ratings
    Video conferencing9.079 Ratings8.08 Ratings
    Audio conferencing9.079 Ratings9.023 Ratings
    Video screen sharing7.148 Ratings7.04 Ratings
    Instant messaging9.052 Ratings6.75 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and MiCloud Connect
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    MiCloud Connect
    6.2
    15 Ratings
    Mobile app for iOS8.173 Ratings8.014 Ratings
    Mobile app for Android8.071 Ratings4.512 Ratings
    User Ratings
    Google Hangouts (Classic)MiCloud Connect
    Likelihood to Recommend
    8.0
    (91 ratings)
    8.3
    (63 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.6
    (42 ratings)
    Usability
    8.0
    (7 ratings)
    8.0
    (21 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (27 ratings)
    Performance
    -
    (0 ratings)
    5.1
    (9 ratings)
    Support Rating
    8.0
    (36 ratings)
    3.5
    (16 ratings)
    In-Person Training
    -
    (0 ratings)
    6.0
    (3 ratings)
    Online Training
    -
    (0 ratings)
    2.0
    (12 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.6
    (30 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.6
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)