Google Hangouts (Classic) vs. Microsoft Teams

Google Hangouts (Classic)

522 Reviews and Ratings

Microsoft Teams

6,736 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Google Hangouts (Classic)	Score8.8 out of 10	N/A	The classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.	N/A
Microsoft Teams	Score7.9 out of 10	N/A	Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.	$4.80 per month per user

Pricing

Google Hangouts (Classic)

Microsoft Teams

No answers on this topic

Microsoft Teams Essentials: $4.80
per month per user
Microsoft Teams Enterprise: $5.25
per month (paid yearly) per user
Microsoft Teams Enterprise: $5.25
per month per user
Microsoft 365 Business Basic: $7.20
per month per user
Microsoft 365 Business Standard: $15
per month per user

Pricing Offerings
Google Hangouts (Classic)	Microsoft Teams
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

—

Discounts are available for non profit organizations.

Community Pulse
Key User Insights
	Google Hangouts (Classic)	Microsoft Teams
Considered Both Products	Discontinued Products Verified User Chose Google Hangouts (Classic) I prefer Google Hangouts (Classic) to Microsoft Teams and Zoom, in terms of ease of use. It is quicker to use than setting up a Zoom room, for example. I always have the tab open in my browser and get pinged when colleagues chat me. Same with the phone app - I have it on during … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Google Hangouts integrates into our current workflows well (we use g-suite) and is quite user friendly. It is great for small to mid-size internal team meetings. It is also good for informal client meeting. There are other cases where other tools are needed/superior for the … Incentivized Helpful? Ejaz Hussain Senior Analyst in Information Technology at Virtusa (Information Technology & Services, 10,001+ employees) Chose Google Hangouts (Classic) well, google hangouts classic doesn't stack up that well when compared to either Skype or Teams, as it lacks advanced features. But the fact that it nearly costs anything to get it set up & running in no time is a positive point for the platform. I'm pretty sure that Hangouts … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) In terms of simplicity and ease of use, Google Hangouts is wonderful compared to some of the competitive products listed above. I do think that each have their own benefits: some companies do not allow for Google's suite of products (like Hangouts) to be utilized some … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) For its time, Google Hangouts (Classic) was a fantastic product and matched up well with all of its successors. Now however, with it having been phased on within Workspace for Education, I would not advise any new users use the product. Google Chat, combined with Google Meet, … Incentivized Helpful? Chris Carpenter Danaher Business System Leader (DBSL), Awesomizer, Fixer, Maker, Collaboration Enabler in Research & Development at Beckman Coulter Life Sciences (Biotechnology, 10,001+ employees) Chose Google Hangouts (Classic) Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Google hangouts (Classic), is a instant message solution with not much more to add, it lacks the screen sharing features, the broad app integration, and the video and audio conferencing of this software. As a basic instant messaging communication tool it does what it promises … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Again, Google Hangouts would primarily be used if you're already in the Google system. Corporate chat systems are far superior in functionality and usability and are also more reliable for larger organizations. For any company that is working with clients, I'd recommend a more … Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Google Hangouts app is already integrated with many apps users already are familiar with. The program is accessible on many platforms which makes it easy for users to conduct business without having specific devices on hand. It really helped that many people were already … Incentivized Helpful? Atilla Vekony Agency Owner in Marketing at Icon Digital Solutions (Marketing and Advertising, 1-10 employees) Chose Google Hangouts (Classic) Google Hangouts is more readily available based on the fact that it is part of the Google family, however, ease of use and convenience would make me want to prefer WhatsApp Business or Teams. Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Google Hangouts [(Classic)] is better than jabber, but way behind all other business chat clients. I would much rather use any of the alternatives I have listed in place of Hangouts. Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Since we use Google Suite, Google Hangouts (Classic) was the obvious choice. The ease of use and access to employees makes Google Hangouts (Classic) simple to use and access. Additionally, adding users to an existing Hangout is easy. Google Hangouts (Classic) also doesn't … Incentivized Helpful? Sierra Schubach Marketing Content Manager in Marketing at Impartner Software (Computer Software, 51-200 employees) Chose Google Hangouts (Classic) The functionality of Hangouts just isn't for business. Although it has many great functions, communicating for business purposes isn't one of them. Incentivized Helpful? Verified User Chose Google Hangouts (Classic) Google Hangouts is a lot better for fast calls. It is very light-weight and easier to call people outside of my organization. Incentivized Helpful? Ho'omana Nathan Horton Graduate Teaching Assistant at Oklahoma State University (Research, 5001-10,000 employees) Chose Google Hangouts (Classic) As mentioned previously, the Microsoft products are much better for working within Active Directory, and especially when on the local network. However, Hangouts is a nice, quick and easy option for communicating from anywhere, and outside of that structure, so it's better for … Incentivized Helpful?	Microsoft Verified User Chose Microsoft Teams User experience is of a higher level and integrates well into Outlook. Using the tool to facilitate user testing with participants outside the company is a breeze too. Incentivized Helpful? Verified User Chose Microsoft Teams I would say they’re the same, but Microsoft Teams is a more professional app & used more often in corporate environments. I’d use Microsoft Teams over Hangouts as I’m more accustomed to it now. Incentivized Helpful? Hans Meyer Associate Professor in Social Media at Ohio University (Higher Education, 1001-5000 employees) Chose Microsoft Teams I've used Zoom a lot personally and at my church. It does some things, such as breakout rooms and invitiations, much better. However, it's not good at integrating with calendars, so for that, I like Microsoft Teams better. I've also used Skype a lot, but I don't use it any … Incentivized Helpful? Verified User Chose Microsoft Teams Microsoft Teams was the successor to Skype for Business, so more of a forced upgrade. However, with O365, it is an integrated collaboration tool. Incentivized Helpful? Verified User Chose Microsoft Teams We selected Teams because it was already a part of our Office 365 license, so it was no additional cost to us. But it is not the only platform we have, and it is not our primary collaboration platform. We have Jive and everyone prefers it over Teams. Teams just needs to be … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Google Hangouts (Classic)

Microsoft Teams

Comparison of Cloud PBX features of Google Hangouts (Classic) and Microsoft Teams
Feature	Google Hangouts (Classic) 6.3 57 Ratings	Microsoft Teams - Ratings
Hosted PBX	6.915 Ratings	00 Ratings
Multi-level Interactive Voice Response (IVR)	7.725 Ratings	00 Ratings
User templates	5.022 Ratings	00 Ratings
Call reports	9.034 Ratings	00 Ratings
Directory of employee names	3.045 Ratings	00 Ratings

Comparison of Call Management features of Google Hangouts (Classic) and Microsoft Teams
Feature	Google Hangouts (Classic) 8.0 66 Ratings	Microsoft Teams - Ratings
Answering rules	8.033 Ratings	00 Ratings
Call recording	7.937 Ratings	00 Ratings
Call park	7.018 Ratings	00 Ratings
Call screening	9.036 Ratings	00 Ratings
Message alerts	8.058 Ratings	00 Ratings

Comparison of VoIP system collaboration features of Google Hangouts (Classic) and Microsoft Teams
Feature	Google Hangouts (Classic) 8.6 84 Ratings	Microsoft Teams - Ratings
Video conferencing	9.079 Ratings	00 Ratings
Audio conferencing	9.079 Ratings	00 Ratings
Video screen sharing	7.148 Ratings	00 Ratings
Instant messaging	9.052 Ratings	00 Ratings

Comparison of Mobile apps features of Google Hangouts (Classic) and Microsoft Teams
Feature	Google Hangouts (Classic) 8.0 85 Ratings	Microsoft Teams - Ratings
Mobile app for iOS	8.173 Ratings	00 Ratings
Mobile app for Android	8.071 Ratings	00 Ratings

Comparison of Project Management features of Google Hangouts (Classic) and Microsoft Teams
Feature	Google Hangouts (Classic) - Ratings	Microsoft Teams 6.9 191 Ratings
Task Management	00 Ratings	7.5146 Ratings
Gantt Charts	00 Ratings	5.975 Ratings
Scheduling	00 Ratings	6.1161 Ratings
Workflow Automation	00 Ratings	7.1100 Ratings
Mobile Access	00 Ratings	8.1183 Ratings
Search	00 Ratings	6.7168 Ratings
Visual planning tools	00 Ratings	7.1117 Ratings

Comparison of Communication features of Google Hangouts (Classic) and Microsoft Teams
Feature	Google Hangouts (Classic) - Ratings	Microsoft Teams 7.8 200 Ratings
Chat	00 Ratings	8.7199 Ratings
Notifications	00 Ratings	7.8198 Ratings
Discussions	00 Ratings	8.4186 Ratings
Surveys	00 Ratings	8.3111 Ratings
Internal knowledgebase	00 Ratings	8.1121 Ratings
Integrates with GoToMeeting	00 Ratings	6.547 Ratings
Integrates with Gmail and Google Hangouts	00 Ratings	5.743 Ratings
Integrates with Outlook	00 Ratings	9.1156 Ratings

Comparison of File Sharing & Management features of Google Hangouts (Classic) and Microsoft Teams
Feature	Google Hangouts (Classic) - Ratings	Microsoft Teams 7.6 185 Ratings
Versioning	00 Ratings	8.2129 Ratings
Video files	00 Ratings	7.1157 Ratings
Audio files	00 Ratings	8.2159 Ratings
Document collaboration	00 Ratings	9.2172 Ratings
Access control	00 Ratings	8.7155 Ratings
Advanced security features	00 Ratings	6.8116 Ratings
Integrates with Google Drive	00 Ratings	5.353 Ratings
Device sync	00 Ratings	7.5131 Ratings

User Ratings
	Google Hangouts (Classic)	Microsoft Teams
Likelihood to Recommend	8.0 (91 ratings)	8.1 (277 ratings)
Likelihood to Renew	10.0 (1 ratings)	3.7 (9 ratings)
Usability	8.0 (7 ratings)	8.3 (61 ratings)
Availability	- (0 ratings)	9.0 (1 ratings)
Performance	- (0 ratings)	8.0 (1 ratings)
Support Rating	8.0 (36 ratings)	8.3 (113 ratings)
Implementation Rating	- (0 ratings)	10.0 (1 ratings)
Contract Terms and Pricing Model	- (0 ratings)	6.3 (7 ratings)
Product Scalability	- (0 ratings)	10.0 (1 ratings)
Professional Services	- (0 ratings)	7.0 (7 ratings)