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Google Hangouts (Classic) vs. NetFortris (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.8 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    NetFortris (discontinued)

    Score6.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available.N/A
    Pricing
    Google Hangouts (Classic)NetFortris (discontinued)
    Editions & Modules
    No answers on this topic
    Hybrid Premise Purchase
    Varies
    Varies
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)NetFortris (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Hangouts (Classic)NetFortris (discontinued)
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Discontinued Products
    Chose NetFortris (discontinued)
    • SIP info is freely given with Fonality... not so with PhoneBooth.
    • Phonebooth touts itself as being $20/mo, but there are NO upgrades and when all is said and done, they're more like $25/mo.
    • Phonebooth has nowhere NEAR the call center features that Fonality has. Specifically in …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Google Hangouts (Classic)NetFortris (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and NetFortris (discontinued)
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    NetFortris (discontinued)
    7.8
    90 Ratings
    Hosted PBX6.915 Ratings7.058 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings6.046 Ratings
    User templates5.022 Ratings6.82 Ratings
    Call reports9.034 Ratings9.078 Ratings
    Directory of employee names3.045 Ratings10.078 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and NetFortris (discontinued)
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    NetFortris (discontinued)
    7.4
    94 Ratings
    Answering rules8.033 Ratings7.089 Ratings
    Call recording7.937 Ratings7.067 Ratings
    Call park7.018 Ratings6.073 Ratings
    Call screening9.036 Ratings8.067 Ratings
    Message alerts8.058 Ratings9.078 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and NetFortris (discontinued)
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    NetFortris (discontinued)
    7.5
    55 Ratings
    Video conferencing9.079 Ratings7.017 Ratings
    Audio conferencing9.079 Ratings8.054 Ratings
    Video screen sharing7.148 Ratings00 Ratings
    Instant messaging9.052 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and NetFortris (discontinued)
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    NetFortris (discontinued)
    9.0
    55 Ratings
    Mobile app for iOS8.173 Ratings9.046 Ratings
    Mobile app for Android8.071 Ratings9.033 Ratings
    User Ratings
    Google Hangouts (Classic)NetFortris (discontinued)
    Likelihood to Recommend
    8.0
    (91 ratings)
    7.0
    (108 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.8
    (16 ratings)
    Usability
    8.0
    (7 ratings)
    7.6
    (8 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.0
    (36 ratings)
    9.1
    (7 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.7
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)