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Google Hangouts (Classic) vs. RingEX

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.8 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    RingEX

    Score8.6 out of 10
    N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $19.99

    per month

    Pricing
    Google Hangouts (Classic)RingEX
    Editions & Modules
    No answers on this topic
    Essentials (up to 20 users)
    $19.99
    per user/per month
    Standard
    $27.99
    per user/per month
    Premium
    $34.99
    per user/per month
    Ultimate
    $49.99
    per user/per month
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)RingEX
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)
    More Pricing Information
    Community Pulse
    Google Hangouts (Classic)RingEX
    Considered Both Products
    Discontinued Products
    No answer on this topic
    RingCentral
    Chose RingEX
    Almost all competitors charge for calls by the minute. Some have packages for minutes, but for a business doing large volumes of calls, this is simply not cost-effective. RingEX having unlimited calling instantly makes it a lower-cost option than most competitors at this …
    Incentivized
    Chose RingEX
    In my experience, I think RingEX has been the largest overarching communication software I've used. For good or bad, it's also made me a lot more accessible both to my colleagues and clients. I also think it offers better communication quality and ease of use than the other …
    Incentivized
    Chose RingEX
    RingEX has more functions than Google Hangouts had, which has benefitted our employees significantly. The updates and downtime are more frequent than what we experienced with Google Hangouts, but the functions available in RingEX outweighs that aspect.
    Incentivized
    Chose RingEX
    RingEX gave us the best value for our money in a unified VOIP, Teleconferencing, and Web Conferencing solution.
    Incentivized
    Chose RingEX
    I'm wary of entering into yet another agreement with Comcast - RingEX won our business since this is "all they do" - and I like that. They do have a pretty solid product at a decent price. However, I do feel like from a tech-perspective, they leave a lot on the table. It feels …
    Incentivized
    Chose RingEX
    RingEX is all that we have used. We do not have the time to try different products right now and also do not have a desire. Because it works and does what we need we are very satisfied so we do not feel the need to search out or try any other products right now.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Google Hangouts (Classic)RingEX
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and RingEX
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    RingEX
    8.5
    160 Ratings
    Hosted PBX6.915 Ratings8.487 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings8.0118 Ratings
    User templates5.022 Ratings8.4109 Ratings
    Call reports9.034 Ratings8.6144 Ratings
    Directory of employee names3.045 Ratings9.3143 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and RingEX
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    RingEX
    8.8
    169 Ratings
    Answering rules8.033 Ratings8.7154 Ratings
    Call recording7.937 Ratings9.2143 Ratings
    Call park7.018 Ratings8.5123 Ratings
    Call screening9.036 Ratings8.5134 Ratings
    Message alerts8.058 Ratings9.1159 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and RingEX
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    RingEX
    9.0
    145 Ratings
    Video conferencing9.079 Ratings8.9110 Ratings
    Audio conferencing9.079 Ratings9.5125 Ratings
    Video screen sharing7.148 Ratings8.380 Ratings
    Instant messaging9.052 Ratings9.398 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and RingEX
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    RingEX
    9.3
    146 Ratings
    Mobile app for iOS8.173 Ratings9.2128 Ratings
    Mobile app for Android8.071 Ratings9.3110 Ratings
    User Ratings
    Google Hangouts (Classic)RingEX
    Likelihood to Recommend
    8.0
    (91 ratings)
    8.5
    (180 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.9
    (15 ratings)
    Usability
    8.0
    (7 ratings)
    8.7
    (11 ratings)
    Availability
    -
    (0 ratings)
    9.3
    (110 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.0
    (36 ratings)
    5.3
    (28 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.1
    (6 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)