Google Hangouts (Classic) vs. Zoom Phone
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Google Hangouts (Classic) | Score8.7 out of 10 | N/A | The classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet. | N/A |
 Zoom Phone | Score9 out of 10 | N/A | Built on Zoom's platform, Zoom's cloud phone consolidates business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN). Features: Post call summary & next steps A post-call summary from Zoom’s AI Companion keeps the focus on the conversation instead of… | $10 per month per user |
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | No fees for emergency 911 Service No fees for compliance and administrative cost recovery Fee No 10DLC SMS fees | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Google Hangouts (Classic) | Zoom Phone | |
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| Likelihood to Recommend | 8.0 | 9.4 |
| Likelihood to Renew | 10.0 | 10.0 |
| Usability | 8.0 | 8.0 |
| Support Rating | 8.0 | 6.6 |