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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Voice

    Score7.8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    GoTo Connect

    Score7.8 out of 10
    N/AGoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

    $27

    per month per user

    Pricing
    Google VoiceGoTo Connect
    Editions & Modules
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Basic
    Starting at $27
    per month per user
    Standard
    Starting at $32
    per month per user
    Offerings
    Pricing Offerings
    Google VoiceGoTo Connect
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan.
    More Pricing Information
    Community Pulse
    Google VoiceGoTo Connect
    Considered Both Products
    Google
    Chose Google Voice
    Google Voice stands far above products like Vonage, RingCentral, and Jive (GoToConnect). It is more mature as a VOIP product and free to home/personal users. For small usage scenarios like ours, Google Voice cannot be beat on price and ease of use. It is very affordable to keep …
    Incentivized
    Chose Google Voice
    Google Voice is great if you are a one-man business. It allows you to have a business phone number for people to call without having to give your personal cell phone number out to strangers. The cost is very affordable. But as your business grows, you need to look for a better …
    Incentivized
    GoTo (formerly LogMeIn)
    Chose GoTo Connect
    OUr company still uses both NICE, I only have to use GoTo in my current role. GoTo is slightly more reliable than NICE, but NICE has the added features of being able to collect detailed data, and record calls. We used to use Google Voice & other programs that didn't have all …
    Incentivized
    Chose GoTo Connect
    Not sure yet, still in the testing faze.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Google VoiceGoTo Connect
    Cloud PBX
    Comparison of Cloud PBX features of Google Voice and GoTo Connect
    Feature
    Google Voice
    4.4
    51 Ratings
    GoTo Connect
    8.1
    177 Ratings
    Hosted PBX8.423 Ratings8.5138 Ratings
    Multi-level Interactive Voice Response (IVR)5.226 Ratings7.7121 Ratings
    User templates1.419 Ratings6.8124 Ratings
    Call reports5.044 Ratings8.0149 Ratings
    Directory of employee names1.725 Ratings9.6158 Ratings
    Call Management
    Comparison of Call Management features of Google Voice and GoTo Connect
    Feature
    Google Voice
    8.1
    65 Ratings
    GoTo Connect
    7.9
    187 Ratings
    Answering rules8.044 Ratings8.2165 Ratings
    Call recording10.051 Ratings8.5143 Ratings
    Call park6.422 Ratings7.3133 Ratings
    Call screening7.459 Ratings6.5139 Ratings
    Message alerts9.063 Ratings8.8165 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Voice and GoTo Connect
    Feature
    Google Voice
    7.2
    43 Ratings
    GoTo Connect
    8.2
    149 Ratings
    Video conferencing7.021 Ratings7.3108 Ratings
    Audio conferencing7.038 Ratings8.5148 Ratings
    Video screen sharing5.613 Ratings8.294 Ratings
    Instant messaging9.326 Ratings8.788 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Voice and GoTo Connect
    Feature
    Google Voice
    5.0
    61 Ratings
    GoTo Connect
    5.3
    161 Ratings
    Mobile app for iOS5.044 Ratings5.7137 Ratings
    Mobile app for Android5.049 Ratings5.0121 Ratings
    User Ratings
    Google VoiceGoTo Connect
    Likelihood to Recommend
    9.0
    (71 ratings)
    9.2
    (199 ratings)
    Likelihood to Renew
    9.3
    (7 ratings)
    4.9
    (25 ratings)
    Usability
    9.0
    (9 ratings)
    7.9
    (78 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.4
    (2 ratings)
    Support Rating
    7.0
    (35 ratings)
    8.3
    (53 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    7.4
    (89 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.4
    (2 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)