Gorgias vs. Help.com
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Gorgias | Score8.5 out of 10 | N/A | Gorgias is a Conversational AI platform for ecommerce used to drive sales and resolves support inquiries. Built for Shopify but featuring integrations for WooCommerce, BigCommerce, Magento, and PrestaShop. | $60 per month Up to 350 mothly tickets |
 Help.com | Score10 out of 10 | N/A | Help.com is a cloud-base live chat solution. The vendor says its in-depth reporting gives businesses an inside look at what is driving their customer experience. This solution includes custom on-boarding and training as well as a custom built chat box widget that is designed around the user’s brand. | $80 per simultaneous active user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual billing. Additional cost for automated ticket handling. | Help.com Chat comes with unlimited logins and scales with your business. | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Gorgias | Help.com | |
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| Likelihood to Recommend | 9.0 | 10.0 |
| Usability | 10.0 | - |
| Support Rating | - | 10.0 |