Gorgias vs. Olark
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Gorgias | Score8.5 out of 10 | N/A | Gorgias is a Conversational AI platform for ecommerce used to drive sales and resolves support inquiries. Built for Shopify but featuring integrations for WooCommerce, BigCommerce, Magento, and PrestaShop. | $60 per month Up to 350 mothly tickets |
 Olark | Score10 out of 10 | N/A | Olark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support. | $15 per month |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual billing. Additional cost for automated ticket handling. | — | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Chat Analytics and Reports |
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| Gorgias | Olark | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 10.0 |
| Likelihood to Renew | - | 8.6 |
| Usability | 10.0 | 10.0 |
| Support Rating | - | 9.8 |
| Product Scalability | - | 8.0 |