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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atera

    Score8.6 out of 10
    N/AAtera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With…

    $139

    per month per user

    LogMeIn Central by GoTo

    Score9.1 out of 10
    N/ACentral is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

    $80

    per month

    Pricing
    AteraLogMeIn Central by GoTo
    Editions & Modules
    MSP - Pro
    $129
    per month (billed annually) per user
    IT Department - Professional
    $149
    per month (billed annually) per user
    MSP - Growth
    $179
    per month (billed annually) per user
    IT Department - Expert
    $189
    per month (billed annually) per user
    MSP - Power
    $209
    per month (billed annually) per user
    IT Department - Master
    $219
    per month (billed annually) per user
    LogMeIn Central
    $80
    per month (minimum 25 computers)
    Offerings
    Pricing Offerings
    AteraLogMeIn Central by GoTo
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlimited devices.—
    More Pricing Information
    Community Pulse
    AteraLogMeIn Central by GoTo
    Considered Both Products
    Atera
    Chose Atera
    Patch management and Mac support was terrible with Solarwinds. Opened many tickets and it was always going to be fixed in the next update.
    Atera worked for the start!
    Cost of Solarwinds kept going up all the time and they added features we didn't need or use....regardless you …
    Incentivized
    Chose Atera
    Costs per technician not # of units monitored, scaleabilty, support, features, remote access tools
    intuitive endpoint management software to managed service providers (MSPs) and IT professionals with an exceptional user experience and all the support you need to deliver fast …
    Incentivized
    Chose Atera
    We have used LogMeIn before Atera and found Atera to be much easier to manage for the type of business that we provide. Atera allows us to do more specific monitoring for our customers than any other similar products that we have found so far.
    Incentivized
    Chose Atera
    Atera has the right balance of power, flexibility, and ease of use.
    Incentivized
    GoTo (formerly LogMeIn)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AteraLogMeIn Central by GoTo
    Application Performance Management
    Comparison of Application Performance Management features of Atera and LogMeIn Central by GoTo
    Feature
    Atera
    10.0
    1 Ratings
    LogMeIn Central by GoTo
    -
    Ratings
    Virtualization monitoring10.01 Ratings00 Ratings
    IT Asset Discovery10.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Atera and LogMeIn Central by GoTo
    Feature
    Atera
    9.4
    112 Ratings
    LogMeIn Central by GoTo
    -
    Ratings
    Remote monitoring8.8111 Ratings00 Ratings
    Network device monitoring9.198 Ratings00 Ratings
    Activity Monitoring10.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Atera and LogMeIn Central by GoTo
    Feature
    Atera
    8.8
    111 Ratings
    LogMeIn Central by GoTo
    -
    Ratings
    Patch Management8.1110 Ratings00 Ratings
    Policy-based automation7.596 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Atera and LogMeIn Central by GoTo
    Feature
    Atera
    7.8
    1 Ratings
    LogMeIn Central by GoTo
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access10.01 Ratings00 Ratings
    Mobile device access1.01 Ratings00 Ratings
    Virtual device access10.01 Ratings00 Ratings
    Multiple-display support7.01 Ratings00 Ratings
    Multiple concurrent sessions9.01 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Atera and LogMeIn Central by GoTo
    Feature
    Atera
    -
    Ratings
    LogMeIn Central by GoTo
    8.7
    96 Ratings
    Screen sharing00 Ratings9.988 Ratings
    File transfer00 Ratings9.193 Ratings
    Instant message00 Ratings9.363 Ratings
    Secure remote access with Smart Card authentication00 Ratings9.014 Ratings
    Access to sleeping/powered-off computers00 Ratings6.866 Ratings
    Over-the-Internet remote session00 Ratings9.994 Ratings
    Initiate remote control from mobile00 Ratings8.178 Ratings
    Remote management of servers & workstations00 Ratings9.586 Ratings
    Remote Active Directory® management00 Ratings8.934 Ratings
    Centralized management dashboard00 Ratings8.783 Ratings
    Session record00 Ratings8.146 Ratings
    Annotations00 Ratings8.735 Ratings
    Monitoring and Alerts00 Ratings8.258 Ratings
    Multi-platform remote control00 Ratings8.163 Ratings
    User Ratings
    AteraLogMeIn Central by GoTo
    Likelihood to Recommend
    8.5
    (113 ratings)
    8.3
    (96 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    9.1
    (4 ratings)
    Usability
    8.8
    (61 ratings)
    9.8
    (84 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (82 ratings)
    Support Rating
    9.0
    (5 ratings)
    9.1
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3 ratings)