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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoTo Connect

    Score7.8 out of 10
    N/AGoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

    $27

    per month per user

    Grasshopper

    Score7.4 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Pricing
    GoTo ConnectGrasshopper
    Editions & Modules
    Basic
    Starting at $27
    per month per user
    Standard
    Starting at $32
    per month per user
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    Offerings
    Pricing Offerings
    GoTo ConnectGrasshopper
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan.20% discount available for annual pricing.
    More Pricing Information
    Community Pulse
    GoTo ConnectGrasshopper
    Considered Both Products
    GoTo (formerly LogMeIn)
    Chose GoTo Connect
    GoTo Connect (formerly Jive) was the first VOIP provider I ever used and it has done the job well so I have had no reason to go elsewhere. My initial evaluations of other services all seemed to be pretty equal to Jive, but Jive's pricing at that time was just a little more …
    Incentivized
    Chose GoTo Connect
    Overall, GoToConnect offers a ton more features that are very simple to use through their incredibly easy user interface. The big win for us was the dial plan builder. It is drag and drop - yes, that simple. For us, we login and create the dial plan that works best for anyone …
    Incentivized
    GoTo (formerly LogMeIn)
    Chose Grasshopper
    Grasshopper fit my business needs at a much lower price than any of the alternatives.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    GoTo ConnectGrasshopper
    Cloud PBX
    Comparison of Cloud PBX features of GoTo Connect and Grasshopper
    Feature
    GoTo Connect
    8.1
    177 Ratings
    Grasshopper
    9.7
    46 Ratings
    Hosted PBX8.5138 Ratings9.423 Ratings
    Multi-level Interactive Voice Response (IVR)7.7121 Ratings10.024 Ratings
    User templates6.8124 Ratings10.019 Ratings
    Call reports8.0149 Ratings9.433 Ratings
    Directory of employee names9.6158 Ratings9.434 Ratings
    Call Management
    Comparison of Call Management features of GoTo Connect and Grasshopper
    Feature
    GoTo Connect
    7.9
    187 Ratings
    Grasshopper
    9.6
    51 Ratings
    Answering rules8.2165 Ratings9.247 Ratings
    Call recording8.6143 Ratings9.622 Ratings
    Call park7.3133 Ratings9.812 Ratings
    Call screening6.4139 Ratings10.036 Ratings
    Message alerts8.8165 Ratings9.243 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of GoTo Connect and Grasshopper
    Feature
    GoTo Connect
    8.2
    149 Ratings
    Grasshopper
    7.9
    12 Ratings
    Video conferencing7.3108 Ratings7.93 Ratings
    Audio conferencing8.5148 Ratings7.77 Ratings
    Video screen sharing8.294 Ratings8.23 Ratings
    Instant messaging8.788 Ratings8.09 Ratings
    Mobile apps
    Comparison of Mobile apps features of GoTo Connect and Grasshopper
    Feature
    GoTo Connect
    5.3
    161 Ratings
    Grasshopper
    8.9
    48 Ratings
    Mobile app for iOS5.6137 Ratings8.935 Ratings
    Mobile app for Android5.0121 Ratings8.929 Ratings
    User Ratings
    GoTo ConnectGrasshopper
    Likelihood to Recommend
    9.2
    (199 ratings)
    7.8
    (56 ratings)
    Likelihood to Renew
    4.9
    (25 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (78 ratings)
    6.0
    (1 ratings)
    Availability
    8.9
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.4
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (53 ratings)
    9.0
    (42 ratings)
    Implementation Rating
    7.4
    (89 ratings)
    -
    (0 ratings)
    Product Scalability
    9.4
    (2 ratings)
    -
    (0 ratings)