| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 GoTo Connect | Score7.8 out of 10 | N/A | GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration. | $27 per month per user |
 NetFortris (discontinued) | Score6.4 out of 10 | Mid-Size Companies (51-1,000 employees) | NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available. | N/A |
| GoTo Connect | NetFortris (discontinued) | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan. | — | ||||||||||||||
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| GoTo Connect | NetFortris (discontinued) | |
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| Considered Both Products | Chose GoTo Connect Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| GoTo Connect | NetFortris (discontinued) | |||||||||||||||||||
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| Cloud PBX |
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| GoTo Connect | NetFortris (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 9.2 | 7.0 |
| Likelihood to Renew | 4.9 | 8.8 |
| Usability | 7.9 | 7.6 |
| Availability | 8.9 | 8.0 |
| Performance | 9.4 | 8.0 |
| Support Rating | 8.3 | 9.1 |
| In-Person Training | - | 8.0 |
| Online Training | - | 7.2 |
| Implementation Rating | 7.4 | 9.8 |
| Configurability | - | 9.7 |
| Ease of integration | - | 8.0 |
| Product Scalability | 9.4 | 8.1 |
| Vendor post-sale | - | 8.0 |
| Vendor pre-sale | - | 8.0 |
