GoTo Connect vs. OpenPhone
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 GoTo Connect | Score7.8 out of 10 | N/A | GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration. | $27 per month per user |
 OpenPhone | Score9.3 out of 10 | N/A | OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features. | $15 per month per user |
| GoTo Connect | OpenPhone | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan. | Discounts available for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| GoTo Connect | OpenPhone | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Cloud PBX |
| |||||||||||||||||||
| Call Management |
| |||||||||||||||||||
| VoIP system collaboration |
| |||||||||||||||||||
| Mobile apps |
| |||||||||||||||||||
| GoTo Connect | OpenPhone | |
|---|---|---|
| Likelihood to Recommend | 9.2 | 9.0 |
| Likelihood to Renew | 4.9 | - |
| Usability | 7.9 | 7.2 |
| Availability | 8.9 | 1.0 |
| Performance | 9.4 | 1.0 |
| Support Rating | 8.3 | 1.0 |
| Implementation Rating | 7.4 | - |
| Contract Terms and Pricing Model | - | 1.0 |
| Product Scalability | 9.4 | 1.0 |
| Vendor post-sale | - | 1.0 |
| Vendor pre-sale | - | 1.0 |