GoTo Connect vs. OpenText CX-E Voice
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 GoTo Connect | Score7.8 out of 10 | N/A | GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration. | $27 per month per user |
 OpenText CX-E Voice | Score8.5 out of 10 | Small Businesses (1-50 employees) | OpenText™ CX-E Voice adds new functions to existing infrastructure to improve communications efficiency, mobility, security and customer satisfaction. The unified communications solution delivers unified messaging, voicemail, transcription, interactive voice response (IVR), call center, a speech-driven personal assistant and automated attendant as well as automated call and text notifications. | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan. | — | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| GoTo Connect | OpenText CX-E Voice | |
|---|---|---|
| Likelihood to Recommend | 9.2 | 8.2 |
| Likelihood to Renew | 4.9 | - |
| Usability | 7.9 | - |
| Availability | 8.9 | - |
| Performance | 9.4 | - |
| Support Rating | 8.3 | - |
| Implementation Rating | 7.4 | - |
| Product Scalability | 9.4 | - |