TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoTo Webinar

    Score8.1 out of 10
    N/AGoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.

    $49

    per month per organizer

    Zoom Workplace

    Score8.4 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $15.99

    per month per user

    Pricing
    GoTo WebinarZoom Workplace
    Editions & Modules
    Lite
    $49/month
    per month per organizer
    Standard
    $99/month
    per month per organizer
    Pro
    $199/month
    per month per organizer
    Enterprise
    $399/month
    per month per organizer
    Add-On Zoom Translated Captions
    $5
    per month per license
    Add-On - Zoom Whiteboard
    $24.90
    per year
    Pro
    $149.90
    per year per user
    Business
    $199.90
    per year per user
    Business Plus
    $250.00
    per year per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Zoom IQ for Sales
    Contact Sales
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    GoTo WebinarZoom Workplace
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GoTo WebinarZoom Workplace
    Considered Both Products
    GoTo (formerly LogMeIn)
    Chose GoTo Webinar
    Recommendation and discount from Amy Porterfield.
    Incentivized
    Zoom
    Chose Zoom Workplace
    Zoom is cheaper and easy to use, while GoToWebinar charges you for different add-ons. Also using one platform is easier to implement for our IT department.
    Incentivized
    Chose Zoom Workplace
    I selected Zoom after being a user of it via other people's platforms and doing research on how it stacked up against other platforms like GoToWebinar, for example. Before I was even a user, I was impressed with its Acuity Scheduling integration and the way it automatically …
    Incentivized
    Chose Zoom Workplace
    Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the …
    Incentivized
    Chose Zoom Workplace
    Zoom just has much better reliability and seamless multi-platform experience than all of the mentioned products. The only mentioned product that still exists for us is Slack.
    Incentivized
    Chose Zoom Workplace
    Perfect. Hands down. Zoom suits all of our needs and I attended the conference to ensure we are using all of its functions to the best of our potential. If we aren't, which I realized now that we aren't, then I intend to heighten or user experience from the things I've learned …
    Incentivized
    Chose Zoom Workplace
    Zoom performs consistently: my team and I don't have to worry about it failing. While the audio can be better, it's not any worse than GoToMeeting (it's better actually) or Skype for Business. It integrates well with our apps (Outlook) and the iOS app performs very nicely. The …
    Incentivized
    Chose Zoom Workplace

    Zoom is hands-down the best option that I've used in this space:

    • The interface is well designed with the end-user in mind, resulting in a remarkably pain-free experience.
    • The call quality is 100%, I've never had a single dropped second of a call or any audio difficulties
    Incentivized
    Chose Zoom Workplace
    Zoom appeared to be the most user friendly. We just needed something that works. Not really bells/whistles. You don't get to pick the skill proficiency of the attendees so we need something that was easy for even the most inexperienced/non technical users
    Incentivized
    Chose Zoom Workplace
    Better audio and video quality. Tolerant to low bandwidth consumes fewer computer resources than other solutions. Computer audio connection is a better capability to connect on the go. iPhone and Android app local and cloud recording are the best you can do, you can use Skype, …
    Incentivized
    Chose Zoom Workplace
    Zoom does what it's supposed to do and it does it really really well. I've had very little issues with Zoom. Once you get used to the format, the second time doing anything is intuitive. My guys like it because it works great on every platform and operating system. Zoom is my …
    Incentivized
    Chose Zoom Workplace
    Zoom feels much more professional and reliable and easy to use when compared to UberConference.

    It is certainly more affordable than GoToMeetings, which is attractive.
    Incentivized
    Chose Zoom Workplace
    I've used a variety of different platforms for video conferencing and webinars. Zoom is consistently the best, best looking, easiest to use, with great video and audio. It even fails intelligently when things go wrong.
    Incentivized
    Chose Zoom Workplace
    Zoom crushes them all. Better and more stable connections at prices that make sense for my business.
    Incentivized
    Chose Zoom Workplace
    I've tried almost every webinar option out there. Zoom is far and away the easiest to use, most affordable, and has all the options you could want (including tools that keep participants engaged and interacting with what you are presenting). I will never go back to other …
    Incentivized
    Chose Zoom Workplace
    The main difference and why Zoom has been the best fit for our team is the ability to pass the presenter role to anyone in attendance and they can share their screen without having to go through an elaborate download and re-entry process like essentially all their competitors. G…
    Incentivized
    Chose Zoom Workplace
    ZOOM was cheaper and more efficient. The fact that their solutions are designed for video (rather than video being an added feature) makes them more personable. When we used GoToMeeting we seldom turned the video on. It was more voice and screen sharing.
    Incentivized
    Chose Zoom Workplace
    Zoom wins over other products because of it's superior quality in terms of audio and video.
    Incentivized
    Chose Zoom Workplace
    Easier to use; allows more participants.
    Incentivized
    Chose Zoom Workplace
    GoToMeeting, WebEx, GoToAssist
    Incentivized
    Chose Zoom Workplace
    Zoom is by far superior to the products listed above in these areas:
    • Ease of use
    • Technology performance
    Incentivized
    Chose Zoom Workplace
    Zoom is more reliable, easier to use and more cost-effective than any of these solutions, even the free ones because if you can't make a solution work reliably, it doesn't matter that it's free.
    Incentivized
    Chose Zoom Workplace
    Way better, cheaper; the customer service and sales team rocks, and the consistent innovation make us smile.
    Incentivized
    Chose Zoom Workplace
    Zoom is much better for the bigger events and training sessions along with townhalls etc we actually use meet for our internal meetings and general use because Zoom was not as good for that purpose however its been irreplaceable in that area mainly due to the Pigeonhole Live …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    GoTo WebinarZoom Workplace
    Reporting & Analytics
    Comparison of Reporting & Analytics features of GoTo Webinar and Zoom Workplace
    Feature
    GoTo Webinar
    7.2
    152 Ratings
    Zoom Workplace
    -
    Ratings
    Dashboards7.2144 Ratings00 Ratings
    Data exportability7.1140 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of GoTo Webinar and Zoom Workplace
    Feature
    GoTo Webinar
    7.6
    169 Ratings
    Zoom Workplace
    8.4
    932 Ratings
    High quality audio8.2169 Ratings8.8926 Ratings
    Mobile support7.6119 Ratings00 Ratings
    High quality video00 Ratings8.7924 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of GoTo Webinar and Zoom Workplace
    Feature
    GoTo Webinar
    7.2
    169 Ratings
    Zoom Workplace
    8.6
    936 Ratings
    Calendar integration7.7146 Ratings8.3850 Ratings
    Record meetings / events8.4164 Ratings9.4885 Ratings
    Slideshows8.5147 Ratings00 Ratings
    Event registration8.6160 Ratings00 Ratings
    Meeting initiation00 Ratings9.5910 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of GoTo Webinar and Zoom Workplace
    Feature
    GoTo Webinar
    8.2
    214 Ratings
    Zoom Workplace
    8.2
    807 Ratings
    Audience polling7.9192 Ratings00 Ratings
    Q&A8.6210 Ratings00 Ratings
    Live chat00 Ratings8.4789 Ratings
    Online Events Security
    Comparison of Online Events Security features of GoTo Webinar and Zoom Workplace
    Feature
    GoTo Webinar
    8.0
    165 Ratings
    Zoom Workplace
    9.1
    792 Ratings
    Participant roles & permissions7.7162 Ratings9.2759 Ratings
    Confidential attendee list8.0142 Ratings00 Ratings
    User authentication00 Ratings9.1695 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of GoTo Webinar and Zoom Workplace
    Feature
    GoTo Webinar
    8.1
    132 Ratings
    Zoom Workplace
    -
    Ratings
    Branding options8.1128 Ratings00 Ratings
    Integration to Marketing Automation8.0112 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of GoTo Webinar and Zoom Workplace
    Feature
    GoTo Webinar
    -
    Ratings
    Zoom Workplace
    8.6
    931 Ratings
    Desktop sharing00 Ratings9.1930 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of GoTo Webinar and Zoom Workplace
    Feature
    GoTo Webinar
    -
    Ratings
    Zoom Workplace
    8.7
    179 Ratings
    Hosted PBX00 Ratings8.082 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.9104 Ratings
    Directory of employee names00 Ratings9.1165 Ratings
    Call Management
    Comparison of Call Management features of GoTo Webinar and Zoom Workplace
    Feature
    GoTo Webinar
    -
    Ratings
    Zoom Workplace
    8.8
    199 Ratings
    Answering rules00 Ratings8.4150 Ratings
    Call recording00 Ratings9.1180 Ratings
    Call park00 Ratings9.0114 Ratings
    Call screening00 Ratings8.8125 Ratings
    Message alerts00 Ratings9.1158 Ratings
    Business SMS/External Messaging00 Ratings9.0104 Ratings
    Voicemail Transcription00 Ratings8.3146 Ratings
    Mobile apps
    Comparison of Mobile apps features of GoTo Webinar and Zoom Workplace
    Feature
    GoTo Webinar
    -
    Ratings
    Zoom Workplace
    9.2
    223 Ratings
    Mobile app for iOS00 Ratings9.3198 Ratings
    Mobile app for Android00 Ratings9.2138 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of GoTo Webinar and Zoom Workplace
    Feature
    GoTo Webinar
    -
    Ratings
    Zoom Workplace
    9.0
    186 Ratings
    Centralized communications management00 Ratings8.8148 Ratings
    Team messaging00 Ratings9.2156 Ratings
    Team document sharing00 Ratings9.2136 Ratings
    Call and meeting analytics00 Ratings8.9154 Ratings
    User Ratings
    GoTo WebinarZoom Workplace
    Likelihood to Recommend
    7.5
    (225 ratings)
    9.0
    (984 ratings)
    Likelihood to Renew
    9.2
    (8 ratings)
    4.6
    (21 ratings)
    Usability
    8.6
    (221 ratings)
    6.0
    (41 ratings)
    Availability
    9.0
    (2 ratings)
    9.1
    (2 ratings)
    Performance
    7.9
    (2 ratings)
    9.1
    (2 ratings)
    Support Rating
    7.3
    (4 ratings)
    1.6
    (42 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    7.0
    (5 ratings)
    2.3
    (9 ratings)
    Configurability
    5.8
    (2 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    7.8
    (2 ratings)
    9.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    7.9
    (2 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    7.3
    (2 ratings)