GoTo Webinar

Score8 out of 10

539 Reviews and Ratings

What is GoTo Webinar?

GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.

Categories & Use Cases

Media

Screenshot of Setup flow for a new webinar in GoTo Webinar.

Screenshot of Organizer's Control Panel and in-session experience

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Screenshot of Setup flow for a new webinar in GoTo Webinar.

Q&A
Attendees can ask questions during the presentation.
Category average: 8.5
Event registration
Attendees can register in advance for upcoming online events (such as webinars).
Category average: 8.6
Slideshows
Presenters can present slideshows during the meeting within the web conferencing platform.
Category average: 8.2

Mobile support
Attendees can access meetings/webinars from mobile devices.
Category average: 7.4
Dashboards
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
Category average: 7.1
Data exportability
Data can be exported via a CSV or Excel file for further reporting and analysis outside of the tool.
Category average: 7.4

#1 most frequent

Professional, Scientific, and Technical Services

24.9%

282 installations of 1,133

#2 most frequent

Information

18.4%

209 installations of 1,133

#3 most frequent

Finance and Insurance

9.2%

104 installations of 1,133

Verified User

Engineer in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

We use it as a remote tool to support our customers. We support industrials 24 hours at 7 days a week. The scope is only as a support tool to our customers, the problems are that we can't use all the features we wanted to have. Lots are still in progress.

Pros

Doesn't matter how many customers we want to support
Nice management tools to see the history
Centralized dashboard to have a nice overview

Cons

Timeline of development can be better
Need some skills to use it as an external helpdesk
Give a quick document to connect to your customer

Return on Investment

Positive to have an insight in number of calls by customer
Negative is not having the freedom to use the data to your own reports
Positive interaction with our callers

Usability

Alternatives Considered

Anywhere365

Other Software Used

Anywhere365, Microsoft Power Automate, Microsoft Power BI, Microsoft 365

Raj Keshari

Software Developer in Information Technology at Fusiongrid Systems (11-50 employees employees)

Use Cases and Deployment Scope

We use GoTo Webinar for online training and events. It helps us reach more people without traveling. It's easy to use and shows how well things went. It saves time and helps our business grow.It keeps everything organized, so we can focus on connecting with our audience.

Pros

GoTo Webinar makes setting up and running webinars simple, even for beginners.
It has tools like polls, chat, and Q&A that help keep the audience engaged and allow for interactive communication during the webinar.
The platform runs smoothly, even for large events, and ensures that attendees can join without issues, providing a consistent and professional experience.

Cons

GoTo Webinar could offer more options for customizing the look and feel of webinars, such as adding more branding or theme options to match your company’s style.
The analytics and reports can be hard to understand, especially for users who want simple, easy-to-read data on attendee engagement and performance.
The cost of GoTo Webinar can be a bit high, especially for smaller businesses, and it would be great to see more affordable pricing options or flexible plans.

Return on Investment

GoTo Webinar has helped us connect with more people, expanding our audience without the need for travel, which has boosted our marketing efforts.
The interactive features like polls and Q&A have led to better audience participation, helping us build stronger relationships with attendees.
The platform’s price can be a bit high, so while it delivers great value, it has also increased our expenses, impacting our budget.

Usability

Alternatives Considered

Class for Zoom, Microsoft Teams and Webex App

Allie Donahue View profile

Marketing Manager in Marketing at Bennett Thrasher (201-500 employees employees)

Use Cases and Deployment Scope

We used GoTo Webinar to execute marketing webinars for clients, prospects and internal employees. It was our standard in-house tool for several years and every member of the marketing team had access to use this software on a weekly basis. This tool helped us quickly plan and develop webinars for end users.

Pros

Easy to set up webinars
Simple to learn to use
Q&A feature is simple to operate

Cons

UX is not great compared to competitors
Occasional glitches occurred during webinars.
Recordings were slow to upload

Return on Investment

It made it easy to schedule webinars quickly
It was simple to teach employees how to use
Host controls were easy to understand

Usability

Alternatives Considered

Zoom Webinars and ON24

Evan Caldwell View profile

BIM Coordinator in Manufacturing at Sands Wall Systems (201-500 employees employees)

Use Cases and Deployment Scope

I use GoTo Webinar to remotely attend Continuing Education webinars. This software makes attending such webinars very easy. I typically receive a GoTo Webinar link, which then will produce an event that I can put on my calendar. The interface itself is not dissimilar to Zoom and other video conferencing software, which makes it quite accessible.

Pros

Simple User Interface that runs smoothly.
Links to webinars make it easy for attendees to register for and attend virtual events.
GoTo Webinar event streams tend to be quite stable.

Return on Investment

GoTo Webinar makes getting CEUs easy and cost effective, since travel time is removed from the equation.
GoTo Webinar allows people from all over the world to attend a Webinar, which is good for any industry or trade.

Usability

Alternatives Considered

Zoom Events & Webinars

Other Software Used

Webex Webinars, Zoom Events & Webinars

Ch Shahryar Fazal View profile

Business Development in Sales at Silver Ant Marketing (SAM) (51-200 employees employees)

Use Cases and Deployment Scope

I use GoTo Webinar for Manage Webinars for participants over 500 plus. I have giving online classes for Digital Marketing Students pursuing to develop a freelancing Career and GoTo Webinar has helped me a lot for that. It was easy share recorded session to my participants. Promotion is easy through GoTo Webinar.

Pros

Host Webinar
Record Meetings
Online Event Planning and Promotion
Pre and Post joining emails

Cons

Syncing Email Marketing Campaigns
Syncing WhatApp Marketing for Webinar
Connecting Webinar to Social Accounts

Return on Investment

It has a good but indirect return on Investment
If Social Platforms like WhatsApp, Facebook are directly linked with it can have very good impact on Sales directly
Social Book marking can help increase Sales Impact

Usability

Alternatives Considered

Skype

Other Software Used

Upwork, YouTube Mentions, Instagram for Business

Adobe Connect

ON24

Webex Webinars

Zoom Events & Webinars

GoTo Webinar

What is GoTo Webinar?

Categories & Use Cases

Media

GoTo Webinar Key Features

Top Performing Features

Q&A

Event registration

Slideshows

Areas for Improvement

Mobile support

Dashboards

Data exportability

Most Frequent Users

Professional, Scientific, and Technical Services

Information

Finance and Insurance

GoTo Webinar Reviews

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Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Usability

Alternatives Considered

Use Cases and Deployment Scope

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Usability

Alternatives Considered

Use Cases and Deployment Scope

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Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

GoTo Webinar Alternatives