| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Goverlan Reach | Score8 out of 10 | Enterprise companies (1,001+ employees) | The Goverlan Remote Administration Suite from Goverlan is remote administration software for IT management. | $648 per year |
 LogMeIn Rescue | Score8.7 out of 10 | N/A | LogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue… | $1,299 per year |
| Goverlan Reach | LogMeIn Rescue | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | * Each operator license allows the remote management and support of an unlimited number of INTERNAL endpoints * Each license includes between 10 to 20 manageable EXTERNAL endpoints (based on edition). Additional external endpoint licence is $5 per node per year (volume discount available) * Operator licenses can be purchased on a perpetual or subscription basis | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Goverlan Reach | LogMeIn Rescue | |
|---|---|---|
| Considered Both Products | No answer on this topic | Chose LogMeIn Rescue Goverlan offered more tools but only works on internal network computers. It doesn't work on computers only on the Internet like Rescue. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Goverlan Reach | LogMeIn Rescue | ||||||||||||||||||||||||||||||||||||||||||||||
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| Remote Administration |
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| Goverlan Reach | LogMeIn Rescue | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 8.1 |
| Likelihood to Renew | - | 8.0 |
| Usability | - | 8.4 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | - | 9.1 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 8.2 |
| Product Scalability | - | 9.1 |
