Grade.us vs. ReviewTrackers

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grade.us
Score 8.9 out of 10
N/A
Grade.us allows businesses to generate, monitor, and market online reviews to increase the companies visibility in search, create and showcase social proof to build their reputation, and collect feedback to improve their customer experience. Create a Review Funnel Landing Page The review funnel landing page allows users to segment happy customers to leave a review on the major like Google and Facebook and industry-specific review sites. Generate…
$180
3 seats ($60 for additional seats)
ReviewTrackers
Score 9.9 out of 10
Enterprise companies (1,001+ employees)
ReviewTrackers is software that enables businesses to manage, analyze and collect reviews from customers. This solution provides a method for businesses to engage with their customers.
$49
Per Month, Per Location
Pricing
Grade.usReviewTrackers
Editions & Modules
Professional
$180.00
3 seats ($60 for additional seats)
Agency
$400.00
10 seats ($40 for additional seats)
Partner
$2500.00
100 seats ($25 for additional seats - tiered discounts at higher volumes)
Professional Plan
$49
Per Month, Per Location
Enterprise Plan
$59
Per Month, Per Location
Offerings
Pricing Offerings
Grade.usReviewTrackers
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWe offer a free basic version of white-labeling the dashboard for agencies, but also offer Premium white-label. Premium White-label Option Agency customers may optionally choose to put the entire Grade.us dashboard under your brand and domain. There are additional annual costs to cover the SSL certificate, dedicated hosting, and installation/renewal: $440/yr. This option is not available to Professional plan customers.
More Pricing Information
Community Pulse
Grade.usReviewTrackers
Considered Both Products
Grade.us
Chose Grade.us
Different scopes in total, but G.us does a far better job in review management and social proof growth.
Chose Grade.us
Grade.us is more affordable and allows us to make more profit as consultants. Other companies are much less cooperative with those who use their products. We have much more personal control over the software and how we can customize it for our clients' purposes. We feel …
ReviewTrackers
Chose ReviewTrackers
Although I only demoed BirdEye, ReviewTrackers was a better solution for our organization.
Chose ReviewTrackers
This is the only tracking service I have used other than relying on the emails from the review sites themselves.
Chose ReviewTrackers
New Brand was a LOT more expensive and really didn't provide much more than what Review Trackers does. They did, however, have a "heatmap" that highlighted popular words used in reviews. That was helpful to see a snapshot of what types of things people are reviewing on our …
Chose ReviewTrackers
I haven't used any other websites similar to review trackers. Once we started with Review Trackers, there was never any need to look into any other companies for this service.

We looked into using a website called Real Review Tracker that seemed to have a similar setup - but did …
Chose ReviewTrackers
We selected Review Trackers because it is easy to use and doesn't spam you with any emails you don't need. We always know what is going on with our clients!
Chose ReviewTrackers
We did some internet searches for a product like this and we found that review trackers had what we were looking for. I was able to call the day I decided to move forward with the product and arrange for a demo. I signed up the same day and am very satisfied with the outcome.
Chose ReviewTrackers
I prefer the design layout and overall functionality over Sprout Social.
Chose ReviewTrackers
We switched to Review Trackers because they simply were a better fit for our business needs and fit to our agency review platform versus creating a method we had to follow.
Chose ReviewTrackers
Haven't used any other products.
Best Alternatives
Grade.usReviewTrackers
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Score 8.9 out of 10
Growave
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Score 9.7 out of 10
Medium-sized Companies
Yext
Yext
Score 8.9 out of 10
PowerReviews
PowerReviews
Score 7.8 out of 10
Enterprises
Yext
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Score 8.9 out of 10
PowerReviews
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Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Grade.usReviewTrackers
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
Support Rating
9.3
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
Grade.usReviewTrackers
Likelihood to Recommend
Grade.us is a great way to implement a process/system for continuously garnering a steady stream of reviews from your clients.
Read full review
If you're on a tight budget, Review Trackers is a great choice. There are a lot of expensive solutions out there, but Review Trackers is very affordable, even for small businesses. Make sure that Review Trackers will pull reviews from sources specific to your industry. I'm in the automotive industry, so Review Trackers will pull reviews from Cars.com, Edmunds, and other auto specific review sites.
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Pros
  • Ease of use
  • Automation of tasks
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  • Ease of tracking - everything about a review is on a dashboard.
  • Easy to respond - at the click of a link, we can respond immediately.
  • Ease of Reporting - reviews are able to be filtered and reported.
  • Reliability - we are able to see reviews come in at a timely manner.
  • Informative - we can see where the reviews come from even when the same review is pasted on several directories.
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Cons
  • The automatic sharing to social channels is a nice feature but it's execution comes across a bit clunky as the review gets replicated in the image and the text and looks less than ideal.
  • Could use additional guidance for niches where there are more restrictions on reviews like the medical (HIPPA) and legal fields.
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  • Implementation was a bit of a pain. I personally had to do a good bit of work to ensure that all web properties were being tracked for each entity.
  • Sentiment analysis is still in beta.
  • Menu navigation doesn't always make sense.
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Likelihood to Renew
No answers on this topic
No complaints. For a great price, we get exactly what we need out of it. Templates for review requests, as well as the ability to monitor the requests coming in and what our patients are saying about our services. It also gives the patients easy access to a direct link to review sites.
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Usability
No answers on this topic
It was super easy to access the dashboard and view everything that was going on. I also love the review request template ... it's great at the end of the week starting to see reviews come in.
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Support Rating
Too automated/knowledge-based - could improve significantly in terms of hands-on cases and educating users/agencies.
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They are always there when I need them, and there has never been an issue with the support team. They are prompt with their responses and always very polite and eager to help me out. I also frequently have them asking me if there is anything additional they can do, which I greatly appreciate
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Implementation Rating
No answers on this topic
LOVE REVIEW TRACKERS.
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Alternatives Considered
Different scopes in total, but G.us does a far better job in review management and social proof growth.
Read full review
New Brand was a LOT more expensive and really didn't provide much more than what Review Trackers does. They did, however, have a "heatmap" that highlighted popular words used in reviews. That was helpful to see a snapshot of what types of things people are reviewing on our restaurants. They lost their contract with Yelp towards the end, but didn't offer us any sort of discount for no longer pulling Yelp reviews for us. That was the last straw. We get a ton of Yelp reviews, so having to find those ourselves while still paying top dollar for the platform was ridiculous
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Return on Investment
  • Grade.us is the core of our business strategy. All other products spring from it.
  • Pricing is very fair allowing us to profit from the relationship.
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  • ReviewTrackers has met each expectation we have set with ease. We've been able to maintain a more visible presence in the public review space, showing our past and potential guests we are engaged and take their feedback seriously.
  • We are able to set goals for our properties to try and receive a higher score year over year for specific platforms and this wouldn't be possible without ReviewTrackers ability to have the entirety of each property's historical data.
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ScreenShots

Grade.us Screenshots

Screenshot of White label the Grade.us platform with your company's logo.Screenshot of Use the review funnel to make it as easy as possible for customers to leave a review on the review sites important to your business.Screenshot of Monitor all of your reviews and respond to them with the Grade.us review monitoring command center.Screenshot of Stream your greatest reviews to your website with the embeddable widget or WordPress Plugin.Screenshot of Analyze your review performance with in-depth reports.

ReviewTrackers Screenshots

Screenshot of Dashboard on a mobile deviceScreenshot of 100+ review sites for greater visibility into business feedback.Screenshot of ReviewTrackers for business reputation management