TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ReviewTrackers

    Score9.9 out of 10
    Enterprise companies (1,001+ employees)
    ReviewTrackers is software that enables businesses to manage, analyze and collect reviews from customers. This solution provides a method for businesses to engage with their customers.

    $49

    Per Month, Per Location

    Pricing
    ReviewTrackers
    Editions & Modules
    Professional Plan
    $49
    Per Month, Per Location
    Enterprise Plan
    $59
    Per Month, Per Location
    Offerings
    Pricing Offerings
    ReviewTrackers
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    ReviewTrackers
    Considered Both Products
    ReviewTrackers
    Chose ReviewTrackers
    Although I only demoed BirdEye, ReviewTrackers was a better solution for our organization.
    Incentivized
    Chose ReviewTrackers
    This is the only tracking service I have used other than relying on the emails from the review sites themselves.
    Incentivized
    Chose ReviewTrackers
    The alternatives did not track as well or notify as quickly.
    Incentivized
    Chose ReviewTrackers
    New Brand was a LOT more expensive and really didn't provide much more than what Review Trackers does. They did, however, have a "heatmap" that highlighted popular words used in reviews. That was helpful to see a snapshot of what types of things people are reviewing on our …
    Incentivized
    Chose ReviewTrackers
    Incentivized
    Chose ReviewTrackers
    I haven't used any other websites similar to review trackers. Once we started with Review Trackers, there was never any need to look into any other companies for this service.

    We looked into using a website called Real Review Tracker that seemed to have a similar setup - but did …
    Incentivized
    Chose ReviewTrackers
    We selected Review Trackers because it is easy to use and doesn't spam you with any emails you don't need. We always know what is going on with our clients!
    Incentivized
    Chose ReviewTrackers
    We have not reviewed other products.
    Incentivized
    Chose ReviewTrackers
    Suits our needs better. Better price.
    Incentivized
    Chose ReviewTrackers
    We did some internet searches for a product like this and we found that review trackers had what we were looking for. I was able to call the day I decided to move forward with the product and arrange for a demo. I signed up the same day and am very satisfied with the outcome.
    Incentivized
    Chose ReviewTrackers
    N/A.
    Incentivized
    Chose ReviewTrackers
    N/A
    Incentivized
    Chose ReviewTrackers
    I prefer the design layout and overall functionality over Sprout Social.
    Incentivized
    Chose ReviewTrackers
    We switched to Review Trackers because they simply were a better fit for our business needs and fit to our agency review platform versus creating a method we had to follow.
    Incentivized
    Chose ReviewTrackers
    We have not used others yet.
    Incentivized
    Chose ReviewTrackers
    n/a
    Incentivized
    Chose ReviewTrackers
    Haven't used any other products.
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    ReviewTrackers
    Likelihood to Recommend
    10.0
    (23 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    Usability
    9.1
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)