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Grasshopper vs. MiCloud Connect

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Grasshopper

93 Reviews and Ratings

MiCloud Connect

115 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score7.5 out of 10
    		N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    MiCloud Connect

    Score7.8 out of 10
    		N/AMiCloud Connect is a business communications solution for contact centers that includes features like IP PBX telephony service, desk phones, softphone, and collaboration tools. It is integrable with other business communication technology, including Microsoft Outlook and CRM software.

    $20.99

    per user/per month

    Pricing
    GrasshopperMiCloud Connect
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    Essentials
    $20.99
    per user/per month
    Premier
    $26.59
    per user/per month
    Elite
    $38.49
    per user/per month
    Offerings
    Pricing Offerings
    GrasshopperMiCloud Connect
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.—
    More Pricing Information
    Features
    GrasshopperMiCloud Connect
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and MiCloud Connect
    Feature
    Grasshopper
    9.7
    46 Ratings
    MiCloud Connect
    8.2
    27 Ratings
    Hosted PBX9.423 Ratings7.515 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings8.315 Ratings
    User templates10.019 Ratings8.016 Ratings
    Call reports9.433 Ratings8.621 Ratings
    Directory of employee names9.434 Ratings8.327 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and MiCloud Connect
    Feature
    Grasshopper
    9.6
    51 Ratings
    MiCloud Connect
    8.6
    28 Ratings
    Answering rules9.247 Ratings9.024 Ratings
    Call recording9.622 Ratings8.323 Ratings
    Call park9.812 Ratings8.626 Ratings
    Call screening10.036 Ratings8.622 Ratings
    Message alerts9.243 Ratings8.323 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and MiCloud Connect
    Feature
    Grasshopper
    7.9
    12 Ratings
    MiCloud Connect
    7.6
    23 Ratings
    Video conferencing7.93 Ratings8.08 Ratings
    Audio conferencing7.77 Ratings9.023 Ratings
    Video screen sharing8.23 Ratings7.04 Ratings
    Instant messaging8.09 Ratings6.75 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and MiCloud Connect
    Feature
    Grasshopper
    8.9
    48 Ratings
    MiCloud Connect
    6.2
    15 Ratings
    Mobile app for iOS8.935 Ratings8.014 Ratings
    Mobile app for Android8.929 Ratings4.512 Ratings
    User Ratings
    GrasshopperMiCloud Connect
    Likelihood to Recommend
    7.8
    (56 ratings)
    8.3
    (63 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (42 ratings)
    Usability
    6.0
    (1 ratings)
    8.0
    (21 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (27 ratings)
    Performance
    -
    (0 ratings)
    5.1
    (9 ratings)
    Support Rating
    9.0
    (42 ratings)
    3.5
    (16 ratings)
    In-Person Training
    -
    (0 ratings)
    6.0
    (3 ratings)
    Online Training
    -
    (0 ratings)
    2.0
    (12 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.6
    (30 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.6
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)