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Grasshopper vs. NetFortris (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score7.4 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    NetFortris (discontinued)

    Score6.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available.N/A
    Pricing
    GrasshopperNetFortris (discontinued)
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    Hybrid Premise Purchase
    Varies
    Varies
    Offerings
    Pricing Offerings
    GrasshopperNetFortris (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    GrasshopperNetFortris (discontinued)
    Considered Both Products
    GoTo (formerly LogMeIn)
    No answer on this topic
    Discontinued Products
    Chose NetFortris (discontinued)
    Fonality had the features and functions we were looking for in a competitively priced bundle. We weren't looking for phone hardware and wanted a simple to use the soft phone function, and we appreciate the collaboration and call monitoring tools that were included in the …
    Incentivized
    Chose NetFortris (discontinued)
    It did not support my international calls and I was not happy with their service provided.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    GrasshopperNetFortris (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and NetFortris (discontinued)
    Feature
    Grasshopper
    9.7
    46 Ratings
    NetFortris (discontinued)
    7.8
    90 Ratings
    Hosted PBX9.423 Ratings7.058 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings6.046 Ratings
    User templates10.019 Ratings6.82 Ratings
    Call reports9.433 Ratings9.078 Ratings
    Directory of employee names9.434 Ratings10.078 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and NetFortris (discontinued)
    Feature
    Grasshopper
    9.6
    51 Ratings
    NetFortris (discontinued)
    7.4
    94 Ratings
    Answering rules9.247 Ratings7.089 Ratings
    Call recording9.622 Ratings7.067 Ratings
    Call park9.812 Ratings6.073 Ratings
    Call screening10.036 Ratings8.067 Ratings
    Message alerts9.243 Ratings9.078 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and NetFortris (discontinued)
    Feature
    Grasshopper
    7.9
    12 Ratings
    NetFortris (discontinued)
    7.5
    55 Ratings
    Video conferencing7.93 Ratings7.017 Ratings
    Audio conferencing7.77 Ratings8.054 Ratings
    Video screen sharing8.23 Ratings00 Ratings
    Instant messaging8.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and NetFortris (discontinued)
    Feature
    Grasshopper
    8.9
    48 Ratings
    NetFortris (discontinued)
    9.0
    55 Ratings
    Mobile app for iOS8.935 Ratings9.046 Ratings
    Mobile app for Android8.929 Ratings9.033 Ratings
    User Ratings
    GrasshopperNetFortris (discontinued)
    Likelihood to Recommend
    7.8
    (56 ratings)
    7.0
    (108 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (16 ratings)
    Usability
    6.0
    (1 ratings)
    7.6
    (8 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.0
    (42 ratings)
    9.1
    (7 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.7
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)