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Grasshopper vs. Rakuten Viber

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score7.5 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Rakuten Viber

    Score9.8 out of 10
    N/AViber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.

    $0.02

    Per Minute

    Pricing
    GrasshopperRakuten Viber
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    USA
    $0.019
    Per Minute
    UK
    $0.019
    Per Minute
    Offerings
    Pricing Offerings
    GrasshopperRakuten Viber
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.
    More Pricing Information
    Features
    GrasshopperRakuten Viber
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and Rakuten Viber
    Feature
    Grasshopper
    9.7
    46 Ratings
    Rakuten Viber
    9.5
    13 Ratings
    Hosted PBX9.423 Ratings9.56 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings9.78 Ratings
    User templates10.019 Ratings8.87 Ratings
    Call reports9.433 Ratings9.89 Ratings
    Directory of employee names9.434 Ratings9.78 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and Rakuten Viber
    Feature
    Grasshopper
    9.6
    51 Ratings
    Rakuten Viber
    9.3
    15 Ratings
    Answering rules9.247 Ratings9.59 Ratings
    Call recording9.622 Ratings9.79 Ratings
    Call park9.812 Ratings8.84 Ratings
    Call screening10.036 Ratings8.89 Ratings
    Message alerts9.243 Ratings9.814 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and Rakuten Viber
    Feature
    Grasshopper
    7.9
    12 Ratings
    Rakuten Viber
    9.6
    13 Ratings
    Video conferencing7.93 Ratings9.513 Ratings
    Audio conferencing7.77 Ratings9.713 Ratings
    Video screen sharing8.23 Ratings9.05 Ratings
    Instant messaging8.09 Ratings10.09 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and Rakuten Viber
    Feature
    Grasshopper
    8.9
    48 Ratings
    Rakuten Viber
    10.0
    18 Ratings
    Mobile app for iOS8.935 Ratings10.017 Ratings
    Mobile app for Android8.929 Ratings10.017 Ratings
    User Ratings
    GrasshopperRakuten Viber
    Likelihood to Recommend
    7.8
    (56 ratings)
    9.6
    (18 ratings)
    Usability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (42 ratings)
    9.4
    (7 ratings)