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Grasshopper vs. Vonage Business Communications

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score7.4 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Vonage Business Communications

    Score7.9 out of 10
    N/AVonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

    $19

    per month per extension

    Pricing
    GrasshopperVonage Business Communications
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    Mobile
    $19.99
    per month per extension
    Premium
    $29.99
    per month per extension
    Advanced
    $39.99
    per month per extension
    Offerings
    Pricing Offerings
    GrasshopperVonage Business Communications
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    GrasshopperVonage Business Communications
    Considered Both Products
    GoTo (formerly LogMeIn)
    Chose Grasshopper
    Grasshopper fit my business needs at a much lower price than any of the alternatives.
    Incentivized
    Vonage
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    GrasshopperVonage Business Communications
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and Vonage Business Communications
    Feature
    Grasshopper
    9.7
    46 Ratings
    Vonage Business Communications
    9.3
    8 Ratings
    Hosted PBX9.423 Ratings9.65 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings9.26 Ratings
    User templates10.019 Ratings00 Ratings
    Call reports9.433 Ratings00 Ratings
    Directory of employee names9.434 Ratings8.98 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and Vonage Business Communications
    Feature
    Grasshopper
    9.6
    51 Ratings
    Vonage Business Communications
    8.7
    9 Ratings
    Answering rules9.247 Ratings8.59 Ratings
    Call recording9.622 Ratings9.26 Ratings
    Call park9.812 Ratings8.67 Ratings
    Call screening10.036 Ratings8.57 Ratings
    Message alerts9.243 Ratings8.19 Ratings
    Business SMS/External Messaging00 Ratings8.44 Ratings
    Online Fax00 Ratings9.01 Ratings
    Voicemail Transcription00 Ratings9.43 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and Vonage Business Communications
    Feature
    Grasshopper
    7.9
    12 Ratings
    Vonage Business Communications
    -
    Ratings
    Video conferencing7.93 Ratings00 Ratings
    Audio conferencing7.77 Ratings00 Ratings
    Video screen sharing8.23 Ratings00 Ratings
    Instant messaging8.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and Vonage Business Communications
    Feature
    Grasshopper
    8.9
    48 Ratings
    Vonage Business Communications
    7.5
    9 Ratings
    Mobile app for iOS8.935 Ratings8.39 Ratings
    Mobile app for Android8.929 Ratings6.76 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Grasshopper and Vonage Business Communications
    Feature
    Grasshopper
    -
    Ratings
    Vonage Business Communications
    8.0
    4 Ratings
    High quality audio00 Ratings8.14 Ratings
    High quality video00 Ratings8.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Grasshopper and Vonage Business Communications
    Feature
    Grasshopper
    -
    Ratings
    Vonage Business Communications
    5.0
    1 Ratings
    Desktop sharing00 Ratings5.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Grasshopper and Vonage Business Communications
    Feature
    Grasshopper
    -
    Ratings
    Vonage Business Communications
    7.8
    3 Ratings
    Meeting initiation00 Ratings6.62 Ratings
    Record meetings / events00 Ratings9.02 Ratings
    Online Events Security
    Comparison of Online Events Security features of Grasshopper and Vonage Business Communications
    Feature
    Grasshopper
    -
    Ratings
    Vonage Business Communications
    9.0
    1 Ratings
    User authentication00 Ratings9.01 Ratings
    Participant roles & permissions00 Ratings9.01 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Grasshopper and Vonage Business Communications
    Feature
    Grasshopper
    -
    Ratings
    Vonage Business Communications
    8.4
    3 Ratings
    Centralized communications management00 Ratings7.83 Ratings
    Team messaging00 Ratings7.83 Ratings
    Team document sharing00 Ratings9.01 Ratings
    Call and meeting analytics00 Ratings9.02 Ratings
    User Ratings
    GrasshopperVonage Business Communications
    Likelihood to Recommend
    7.8
    (56 ratings)
    8.8
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (2 ratings)
    Usability
    6.0
    (1 ratings)
    5.0
    (3 ratings)
    Support Rating
    9.0
    (42 ratings)
    1.0
    (11 ratings)