TrustRadius: an HG Insights company

Grasshopper vs. Webex Calling

Save this comparison

Save this comparison

Grasshopper

93 Reviews and Ratings

Webex Calling

408 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score7.4 out of 10
    		N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Webex Calling

    Score8.7 out of 10
    		N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    GrasshopperWebex Calling
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    GrasshopperWebex Calling
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details20% discount available for annual pricing.Discount available for annual pricing.
    More Pricing Information
    Features
    GrasshopperWebex Calling
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and Webex Calling
    Feature
    Grasshopper
    9.7
    46 Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX9.423 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings7.8104 Ratings
    User templates10.019 Ratings00 Ratings
    Call reports9.433 Ratings00 Ratings
    Directory of employee names9.434 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and Webex Calling
    Feature
    Grasshopper
    9.6
    51 Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules9.247 Ratings7.3142 Ratings
    Call recording9.622 Ratings7.5136 Ratings
    Call park9.812 Ratings7.1131 Ratings
    Call screening10.036 Ratings7.4123 Ratings
    Message alerts9.243 Ratings8.4124 Ratings
    Business SMS/External Messaging00 Ratings7.810 Ratings
    Online Fax00 Ratings7.27 Ratings
    Voicemail Transcription00 Ratings7.215 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and Webex Calling
    Feature
    Grasshopper
    7.9
    12 Ratings
    Webex Calling
    -
    Ratings
    Video conferencing7.93 Ratings00 Ratings
    Audio conferencing7.77 Ratings00 Ratings
    Video screen sharing8.23 Ratings00 Ratings
    Instant messaging8.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and Webex Calling
    Feature
    Grasshopper
    8.9
    48 Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS8.935 Ratings8.4135 Ratings
    Mobile app for Android8.929 Ratings8.4123 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Grasshopper and Webex Calling
    Feature
    Grasshopper
    -
    Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio00 Ratings8.216 Ratings
    High quality video00 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Grasshopper and Webex Calling
    Feature
    Grasshopper
    -
    Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing00 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Grasshopper and Webex Calling
    Feature
    Grasshopper
    -
    Ratings
    Webex Calling
    7.2
    16 Ratings
    Calendar integration00 Ratings6.816 Ratings
    Meeting initiation00 Ratings6.815 Ratings
    Record meetings / events00 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Grasshopper and Webex Calling
    Feature
    Grasshopper
    -
    Ratings
    Webex Calling
    7.5
    14 Ratings
    Live chat00 Ratings7.514 Ratings
    Online Events Security
    Comparison of Online Events Security features of Grasshopper and Webex Calling
    Feature
    Grasshopper
    -
    Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication00 Ratings8.115 Ratings
    Participant roles & permissions00 Ratings8.315 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Grasshopper and Webex Calling
    Feature
    Grasshopper
    -
    Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management00 Ratings7.616 Ratings
    Team messaging00 Ratings7.517 Ratings
    Team document sharing00 Ratings6.216 Ratings
    Call and meeting analytics00 Ratings6.817 Ratings
    User Ratings
    GrasshopperWebex Calling
    Likelihood to Recommend
    7.8
    (56 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (2 ratings)
    Usability
    6.0
    (1 ratings)
    9.1
    (4 ratings)
    Support Rating
    9.0
    (42 ratings)
    8.5
    (3 ratings)