Greater Giving vs. Webex Events (formerly Socio)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Greater Giving
Score 8.4 out of 10
N/A
Greater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A
Webex Events (formerly Socio)
Score 8.5 out of 10
N/A
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
Pricing
Greater GivingWebex Events (formerly Socio)
Editions & Modules
Event Package
Contact Sales
per year Unlimited Users and Events
Express Package
Contact Sales
per year Unlimited Users and Events
Virtual and In-Person Events Package
Contact Sales
per year Unlimited Users and Events
No answers on this topic
Offerings
Pricing Offerings
Greater GivingWebex Events (formerly Socio)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe comparison chart helps to understand which package is best for any organization based on the features included.
More Pricing Information
Community Pulse
Greater GivingWebex Events (formerly Socio)
Considered Both Products
Greater Giving
Chose Greater Giving
We actually changed from Greater Giving to Classy, but will probably go back. Classy offered silent auction capabilities that Greater Giving did not.
Chose Greater Giving
I personally prefer Givesmart over Greater Giving. We're now starting to role out Givesmart nationally and the usage of Greater Giving is becoming less and less. There are a few things that Greater Giving is better than Givesmart at...auction donation forms and ticket sales. …
Chose Greater Giving
Greater Giving is on-par with the look and feel of other systems. It is pretty easy to get up to speed without much technical experience. My main complaint is that the underlying system isn't as robust.
Chose Greater Giving
We currently use Eventbrite for our pre-event ticket and sponsorship sales as they have a much more streamlined webpage that is customizable, they allow us to pass on the fees to our purchasers, AND they do not charge an annual fee on top of the processing fees.

However, they do …
Webex Events (formerly Socio)
Chose Webex Events (formerly Socio)
We may make the switch to Zoom at some point because their new events product is very nice. And the brand recognition of Zoom is helpful for adoption as well. But we stay with Webex Events for now because we are a bit all in on it as it's where we run all of our events.
Chose Webex Events (formerly Socio)
The Webinar experience from Zoom to Webex Events is a night and day difference. With Zoom our team would experience glitching and delays in audio/video, whereas with Webex Events, we would not. The only delay would be in the chat, as it would need time to catch up by a few …
Chose Webex Events (formerly Socio)
WebEx Events has the same functionality as many other platforms, but with a more affordable price tag. I have also found it to be more intuitive and easy to use on the user side. I don't have experience on the administrative side with other platforms but we have been very …
Chose Webex Events (formerly Socio)
Webex events has proved to be more stable and more accessible while allowing us to keep all the security layers in place. The fact that a person connecting to our trainings from the other side of the globe doesn't need to get his work computer prepared to assist, just his work …
Chose Webex Events (formerly Socio)
Webex Events stood out because of the feature allowing for easy sign-on with Google accounts. Our schools use Google accounts for staff email, so this made registration and app access fairly easy. We received very few messages requesting assistance with registration or app …
Chose Webex Events (formerly Socio)
Webex Events (Socio) is more conducive to larger meetings and networking. Guidebook served its purpose when our convention was on a smaller scale, and we didn't need additional functionality. Now that we have grown to a 1,000+ meetings, we need to have those additional features …
Chose Webex Events (formerly Socio)
Hopin and Handshake
Chose Webex Events (formerly Socio)
Glassdoor.com
Chose Webex Events (formerly Socio)
Socio was the most affordable, has a great team, and they're super easy-to-use. It's a comprehensive tool with a ton of capabilities, but we didn't feel like we were overpaying for a ton of bells and whistles that we wouldn't use.
Chose Webex Events (formerly Socio)
I have had an opportunity to use BlueJeans Meetings before we switched to Webex Events. The main difference that I have discovered is that Webex Events has more conferencing features and less costly as compared to others. It has modern features that helps the user in preparing …
Chose Webex Events (formerly Socio)
I did thorough research with about 6 other companies before deciding on Webex Events. This included multiple Zoom calls/demos on the product, free trials to try them out, etc. the prompt, and excellent customer service were very noticeable to me. They were very helpful and …
Chose Webex Events (formerly Socio)
My experience with Webex Events has been the best and every event that we plan and execute with this tool is implemented successfully. The features that are set up in this product are simple and any member joining our meeting finds a simple process. The data dashboard gives us …
Chose Webex Events (formerly Socio)
WebEx Events has more features and better UI than other event platforms. It has good analytics options and good customer support. It also has lot of features in messaging and meeting. Gamification is good and attendee can have profile with lot of options to have information. …
Chose Webex Events (formerly Socio)
We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to …
Chose Webex Events (formerly Socio)
Functionality and the ability for people that may not be very tech-savvy to use it was very important and Socio was that platform for my organization and what we needed.
Chose Webex Events (formerly Socio)
It was a close call, but the deciding factor was the unmatched support we got with Socio. At Hopin, we would have to pay thousands extra to have support from their team (with building the site, external and internal questions, linking registration, etc). With Socio, we had …
Chose Webex Events (formerly Socio)
By far, Socio offered the greatest value... functionality compared to cost. It was a no brainer! Socio also won the day with customizable and pre-assigned schedules, which save our attendees quite a bit of time! We also appreciated the opportunity to upgrade to the white label …
Chose Webex Events (formerly Socio)
Guidebook is more suited for an in-person event, but Socio is more feature-rich.
Chose Webex Events (formerly Socio)
I was not the one who decided to use Socio but we have used another provider last year which was no where near as good. I am not sure who it was, I'm sorry!
Chose Webex Events (formerly Socio)
Socio was the only one who was able to meet its promise to connect to our website and perform as hoped. Their customer service far surpasses the others but they also were price competitive.
Chose Webex Events (formerly Socio)
We didn't consider any other platforms. Once I came across Socio I knew it was the perfect fit for our event's goals. We had a very short time frame for getting our virtual event set up and the Socio team jumped right in and was SO helpful at getting us up and launched in two …
Chose Webex Events (formerly Socio)
Socio offers more features for attendees, admins, speakers and sponsors which we didn't find with other companies.
Chose Webex Events (formerly Socio)
I, unfortunately, was not a part of the vetting process so I'm unable to fairly rate it against other products.
Chose Webex Events (formerly Socio)
I was not part of the decision to use this as our platform for the event.
Chose Webex Events (formerly Socio)
I like OneCause, but it is lacking in the ability to engage my attendee. I use the donation and silent auction links within my Socio account to tie it all together. The event platform area of Onecause is not enough to keep my guests engaged. When I added Socio to my events, my …
Features
Greater GivingWebex Events (formerly Socio)
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Greater Giving
-
Ratings
Webex Events (formerly Socio)
8.4
Ratings
1% above category average
Responsive Design for Web Access00 Ratings8.20 Ratings
Mobile Application00 Ratings8.50 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.30 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Greater Giving
-
Ratings
Webex Events (formerly Socio)
9.3
Ratings
8% above category average
Calendar integration00 Ratings10.00 Ratings
Meeting initiation00 Ratings10.00 Ratings
Integrates with social media00 Ratings10.00 Ratings
Record meetings / events00 Ratings8.10 Ratings
Slideshows00 Ratings9.00 Ratings
Event registration00 Ratings8.80 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Greater Giving
-
Ratings
Webex Events (formerly Socio)
7.6
Ratings
8% below category average
Live chat00 Ratings7.50 Ratings
Audience polling00 Ratings7.70 Ratings
Q&A00 Ratings7.50 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Greater Giving
-
Ratings
Webex Events (formerly Socio)
8.4
Ratings
1% above category average
User authentication00 Ratings8.40 Ratings
Participant roles & permissions00 Ratings8.50 Ratings
Confidential attendee list00 Ratings8.50 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Greater Giving
-
Ratings
Webex Events (formerly Socio)
8.5
Ratings
0% above category average
Branding options00 Ratings8.20 Ratings
Attendee list export00 Ratings8.80 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Greater Giving
-
Ratings
Webex Events (formerly Socio)
7.8
Ratings
6% below category average
Registration, RSVP, and ticketing00 Ratings7.90 Ratings
Email marketing00 Ratings10.00 Ratings
Livestreaming00 Ratings7.40 Ratings
Audience engagement00 Ratings7.60 Ratings
Event recording00 Ratings8.00 Ratings
Virtual booths00 Ratings6.20 Ratings
Networking00 Ratings7.30 Ratings
Event analytics00 Ratings8.10 Ratings
Best Alternatives
Greater GivingWebex Events (formerly Socio)
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.6 out of 10
Whova
Whova
Score 8.9 out of 10
Medium-sized Companies
OneCause
OneCause
Score 8.8 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Greater GivingWebex Events (formerly Socio)
Likelihood to Recommend
9.1
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
9.5
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
8.2
(0 ratings)
User Testimonials
Greater GivingWebex Events (formerly Socio)
Likelihood to Recommend
Greater Giving is well suited for an organization that is looking to save money on their event software and need a full service solution. It is not as sophisticated as others on the market, but it will allow you to get everything you need done for a reasonable price. This is meant to be used by nonprofit event professionals.
Read full review
I think it would work for:
  • Workshops with many people.
  • Quarterly's meetings with people all around the world.
  • If you want to create a digital training with lots of participants...
I feel like it's not as needed in videocalls that can be fixed with webex teams because of the number of participants or at events that need a more personal approach where you need everyone constantly interacting.
Read full review
Pros
  • Greater Giving is very user-friendly for both staff and volunteers
  • Greater Giving sales and receipt generating features are well received by the guest at our event
  • Greater Giving provides excellent customer support - in particular, their "night of" event support
Read full review
  • It has quite a few optional and customizable features that can be utilized.
  • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
  • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
Read full review
Cons
  • Love to see more places to log expenses, so you can run a total report of net income.
  • It's often a bit wide for my screen, which I can work around.
Read full review
  • The standard template to build out the community is pretty rigid. We had to adjust some of our styling and graphics to account for what Socio's template allowed.
  • Inability for event admins to make account changes for users. Several times we had users change jobs, therefore, changing their emails. Each time, we had to go through Socio support to get them access to their account.
  • Documentation and knowledgebase could be more substantive.
Read full review
Likelihood to Renew
No answers on this topic
Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
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Usability
Greater Giving is very intuitive. It’s easy to set up in the backend and change as needed. Anytime we couldn’t figure something out on our own, our customer service representative was always available and super helpful!
Read full review
Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
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Support Rating
Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
Read full review
Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
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Alternatives Considered
We currently use Eventbrite for our pre-event ticket and sponsorship sales as they have a much more streamlined webpage that is customizable, they allow us to pass on the fees to our purchasers, AND they do not charge an annual fee on top of the processing fees. However, they do not have the ability to let you swipe a credit card in advance - you need a membership to Bidding for Good to do so. We tried using Eventbrite and Bidding for Good for only 1 event before we switched back to Greater Giving. Neither platform allowed you to send out tax receipts and the on-site event management was subpar compared to the ease of Greater Giving.
Read full review
WebEx Events has the same functionality as many other platforms, but with a more affordable price tag. I have also found it to be more intuitive and easy to use on the user side. I don't have experience on the administrative side with other platforms but we have been very satisfied with our experience with WebEx Events.
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Return on Investment
  • Having one system that can manage online donations, ticket purchases, online auction, donor tax letters, etc. has created efficiency for my org.
  • Reports are flawed and lack of data integration with other systems causes me to do a lot of unnecessary manual work.
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  • We had more sponsorship applications than usual due to using Webex and the multiple sponsorship capabilities.
  • We had more attendance than in previous years due to using Webex since it is so incredibly user-friendly.
  • We increased ROI by using Webex over other platforms due to pricing and features.
Read full review
ScreenShots

Greater Giving Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Webex Events (formerly Socio) Screenshots

Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.