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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GreenRope

    Score6.1 out of 10
    Small Businesses (1-50 employees)
    GreenRope is a CRM tool focused on marketing automation, sales pipelines, and customer service. It includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.

    $149

    Per Month [Unlimited Users]

    KronoDesk

    Score6.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    KronoDesk is an integrated customer support system that includes help desk ticketing, support forums and a self-service knowledge base.

    $190.99

    per month 3 concurrent users (minimum)

    Pricing
    GreenRopeKronoDesk
    Editions & Modules
    Starter
    $149
    Per Month [Unlimited Users]
    Prime
    $199
    Per Month [Unlimited Users]
    Pro
    $249
    Per Month [Unlimited Users]
    Premium
    $299
    Per Month [Unlimited Users]
    Powerhouse
    $349
    Per Month [Unlimited Users]
    Supreme
    $449
    Per Month [Unlimited Users]
    Ultimate
    $699
    Per Month [Unlimited Users]
    Cloud
    $63.66 per
    per month per concurrent user
    Download
    $633.66
    per year per concurrent user
    Offerings
    Pricing Offerings
    GreenRopeKronoDesk
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$399 Per AccountNo setup fee
    Additional DetailsAll price plans include unlimited users, unlimited emails, and all features.Discount available for annual billing on cloud plans. Discount available for volume of concurrent users. 3 concurrent user minimum.
    More Pricing Information
    Features
    GreenRopeKronoDesk
    Sales Force Automation
    Comparison of Sales Force Automation features of GreenRope and KronoDesk
    Feature
    GreenRope
    8.4
    13 Ratings
    KronoDesk
    -
    Ratings
    Customer data management / contact management9.613 Ratings00 Ratings
    Workflow management9.112 Ratings00 Ratings
    Territory management8.36 Ratings00 Ratings
    Opportunity management9.811 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.511 Ratings00 Ratings
    Contract management3.85 Ratings00 Ratings
    Quote & order management8.99 Ratings00 Ratings
    Interaction tracking9.812 Ratings00 Ratings
    Channel / partner relationship management6.64 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of GreenRope and KronoDesk
    Feature
    GreenRope
    9.7
    12 Ratings
    KronoDesk
    -
    Ratings
    Case management9.812 Ratings00 Ratings
    Call center management9.78 Ratings00 Ratings
    Help desk management9.810 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of GreenRope and KronoDesk
    Feature
    GreenRope
    9.2
    13 Ratings
    KronoDesk
    -
    Ratings
    Lead management8.912 Ratings00 Ratings
    Email marketing9.613 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of GreenRope and KronoDesk
    Feature
    GreenRope
    9.7
    13 Ratings
    KronoDesk
    -
    Ratings
    Task management9.613 Ratings00 Ratings
    Billing and invoicing management9.88 Ratings00 Ratings
    Reporting9.811 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of GreenRope and KronoDesk
    Feature
    GreenRope
    8.9
    12 Ratings
    KronoDesk
    -
    Ratings
    Forecasting8.89 Ratings00 Ratings
    Pipeline visualization8.310 Ratings00 Ratings
    Customizable reports9.512 Ratings00 Ratings
    Customization
    Comparison of Customization features of GreenRope and KronoDesk
    Feature
    GreenRope
    8.4
    13 Ratings
    KronoDesk
    -
    Ratings
    Custom fields9.213 Ratings00 Ratings
    Custom objects8.210 Ratings00 Ratings
    Scripting environment7.04 Ratings00 Ratings
    API for custom integration9.110 Ratings00 Ratings
    Security
    Comparison of Security features of GreenRope and KronoDesk
    Feature
    GreenRope
    8.6
    11 Ratings
    KronoDesk
    -
    Ratings
    Single sign-on capability8.66 Ratings00 Ratings
    Role-based user permissions8.610 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of GreenRope and KronoDesk
    Feature
    GreenRope
    9.0
    11 Ratings
    KronoDesk
    -
    Ratings
    Social data9.011 Ratings00 Ratings
    Social engagement9.011 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of GreenRope and KronoDesk
    Feature
    GreenRope
    9.2
    7 Ratings
    KronoDesk
    -
    Ratings
    Marketing automation9.07 Ratings00 Ratings
    Compensation management9.57 Ratings00 Ratings
    Platform
    Comparison of Platform features of GreenRope and KronoDesk
    Feature
    GreenRope
    7.8
    9 Ratings
    KronoDesk
    -
    Ratings
    Mobile access7.89 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of GreenRope and KronoDesk
    Feature
    GreenRope
    -
    Ratings
    KronoDesk
    8.2
    1 Ratings
    Organize and prioritize service tickets00 Ratings8.21 Ratings
    Expert directory00 Ratings8.21 Ratings
    Subscription-based notifications00 Ratings8.21 Ratings
    ITSM collaboration and documentation00 Ratings8.21 Ratings
    Ticket creation and submission00 Ratings8.21 Ratings
    Ticket response00 Ratings8.21 Ratings
    Self Help Community
    Comparison of Self Help Community features of GreenRope and KronoDesk
    Feature
    GreenRope
    -
    Ratings
    KronoDesk
    8.2
    1 Ratings
    External knowledge base00 Ratings8.21 Ratings
    Internal knowledge base00 Ratings8.21 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of GreenRope and KronoDesk
    Feature
    GreenRope
    -
    Ratings
    KronoDesk
    8.4
    1 Ratings
    Customer portal00 Ratings8.21 Ratings
    IVR00 Ratings8.21 Ratings
    Social integration00 Ratings8.21 Ratings
    Email support00 Ratings9.11 Ratings
    Help Desk CRM integration00 Ratings8.21 Ratings
    User Ratings
    GreenRopeKronoDesk
    Likelihood to Recommend
    8.9
    (23 ratings)
    9.1
    (1 ratings)
    Likelihood to Renew
    8.8
    (8 ratings)
    -
    (0 ratings)
    Usability
    6.6
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)