GreenRope vs. Sugar Sell (SugarCRM)

GreenRope

27 Reviews and Ratings

Sugar Sell (SugarCRM)

245 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
GreenRope	Score6.1 out of 10	Small Businesses (1-50 employees)	GreenRope is a CRM tool focused on marketing automation, sales pipelines, and customer service. It includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.	$149 Per Month [Unlimited Users]
Sugar Sell (SugarCRM)	Score5.2 out of 10	N/A	Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.	$19 per month per user (3 users minimum, billed annually)

Pricing

GreenRope

Sugar Sell (SugarCRM)

Starter: $149
Per Month [Unlimited Users]
Prime: $199
Per Month [Unlimited Users]
Pro: $249
Per Month [Unlimited Users]
Premium: $299
Per Month [Unlimited Users]
Powerhouse: $349
Per Month [Unlimited Users]
Supreme: $449
Per Month [Unlimited Users]
Ultimate: $699
Per Month [Unlimited Users]

Essentials: $19
per month (billed annually) per user (3 user minimum, 9 user maximum)
Standard: $59
per month (billed annually) per user (10 User Minimum)
Advanced: $85
per month (billed annually) per user (10 user minimum)
Premier: $135
per month (billed annually) per user (10 user minimum)

Pricing Offerings
GreenRope	Sugar Sell (SugarCRM)
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

$399 Per Account

No setup fee

All price plans include unlimited users, unlimited emails, and all features.

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Features

GreenRope

Sugar Sell (SugarCRM)

Comparison of Sales Force Automation features of GreenRope and Sugar Sell (SugarCRM)
Feature	GreenRope 8.4 13 Ratings	Sugar Sell (SugarCRM) 4.8 33 Ratings
Customer data management / contact management	9.613 Ratings	5.032 Ratings
Workflow management	9.112 Ratings	6.028 Ratings
Territory management	8.36 Ratings	6.026 Ratings
Opportunity management	9.811 Ratings	7.026 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.511 Ratings	7.029 Ratings
Contract management	3.85 Ratings	3.026 Ratings
Quote & order management	8.99 Ratings	4.024 Ratings
Interaction tracking	9.812 Ratings	3.030 Ratings
Channel / partner relationship management	6.64 Ratings	2.025 Ratings

Comparison of Customer Service & Support features of GreenRope and Sugar Sell (SugarCRM)
Feature	GreenRope 9.7 12 Ratings	Sugar Sell (SugarCRM) 2.3 24 Ratings
Case management	9.812 Ratings	3.024 Ratings
Call center management	9.78 Ratings	2.019 Ratings
Help desk management	9.810 Ratings	2.017 Ratings

Comparison of Marketing Automation features of GreenRope and Sugar Sell (SugarCRM)
Feature	GreenRope 9.2 13 Ratings	Sugar Sell (SugarCRM) 5.5 25 Ratings
Lead management	8.912 Ratings	6.022 Ratings
Email marketing	9.613 Ratings	5.023 Ratings

Comparison of CRM Project Management features of GreenRope and Sugar Sell (SugarCRM)
Feature	GreenRope 9.7 13 Ratings	Sugar Sell (SugarCRM) 3.0 28 Ratings
Task management	9.613 Ratings	4.026 Ratings
Billing and invoicing management	9.88 Ratings	3.018 Ratings
Reporting	9.811 Ratings	2.024 Ratings

Comparison of CRM Reporting & Analytics features of GreenRope and Sugar Sell (SugarCRM)
Feature	GreenRope 8.9 12 Ratings	Sugar Sell (SugarCRM) 3.3 28 Ratings
Forecasting	8.89 Ratings	3.024 Ratings
Pipeline visualization	8.310 Ratings	2.025 Ratings
Customizable reports	9.512 Ratings	5.027 Ratings

Comparison of Customization features of GreenRope and Sugar Sell (SugarCRM)
Feature	GreenRope 8.4 13 Ratings	Sugar Sell (SugarCRM) 5.5 29 Ratings
Custom fields	9.213 Ratings	6.029 Ratings
Custom objects	8.210 Ratings	5.026 Ratings
Scripting environment	7.04 Ratings	6.019 Ratings
API for custom integration	9.110 Ratings	5.025 Ratings

Comparison of Security features of GreenRope and Sugar Sell (SugarCRM)
Feature	GreenRope 8.6 11 Ratings	Sugar Sell (SugarCRM) 5.5 27 Ratings
Single sign-on capability	8.66 Ratings	5.021 Ratings
Role-based user permissions	8.610 Ratings	6.026 Ratings

Comparison of Social CRM features of GreenRope and Sugar Sell (SugarCRM)
Feature	GreenRope 9.0 11 Ratings	Sugar Sell (SugarCRM) 3.0 19 Ratings
Social data	9.011 Ratings	3.019 Ratings
Social engagement	9.011 Ratings	3.016 Ratings

Comparison of Integrations with 3rd-party Software features of GreenRope and Sugar Sell (SugarCRM)
Feature	GreenRope 9.2 7 Ratings	Sugar Sell (SugarCRM) 4.5 19 Ratings
Marketing automation	9.07 Ratings	5.019 Ratings
Compensation management	9.57 Ratings	4.013 Ratings

Comparison of Platform features of GreenRope and Sugar Sell (SugarCRM)
Feature	GreenRope 7.8 9 Ratings	Sugar Sell (SugarCRM) 4.0 20 Ratings
Mobile access	7.89 Ratings	4.020 Ratings

User Ratings
	GreenRope	Sugar Sell (SugarCRM)
Likelihood to Recommend	8.9 (23 ratings)	2.0 (59 ratings)
Likelihood to Renew	8.8 (8 ratings)	8.2 (26 ratings)
Usability	6.6 (4 ratings)	3.0 (10 ratings)
Availability	- (0 ratings)	10.0 (1 ratings)
Performance	8.2 (1 ratings)	10.0 (1 ratings)
Support Rating	7.3 (2 ratings)	9.1 (12 ratings)
In-Person Training	- (0 ratings)	9.0 (1 ratings)
Online Training	- (0 ratings)	8.0 (1 ratings)
Implementation Rating	8.2 (1 ratings)	9.0 (3 ratings)
Configurability	- (0 ratings)	10.0 (1 ratings)
Ease of integration	- (0 ratings)	10.0 (2 ratings)
Product Scalability	- (0 ratings)	9.0 (1 ratings)
Vendor post-sale	- (0 ratings)	9.0 (1 ratings)
Vendor pre-sale	- (0 ratings)	9.0 (1 ratings)