HappyFox Help Desk vs. LogMeIn Resolve
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 HappyFox Help Desk | Score8.3 out of 10 | N/A | HappyFox is a web-based customer support ticketing system hosted in the cloud. It helps track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. | $29 per month per user |
 LogMeIn Resolve | Score8.1 out of 10 | N/A | LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management. | $29 per month |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discounts are offered for annual and biannuall billing on per agent plans. | Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| HappyFox Help Desk | LogMeIn Resolve | |
|---|---|---|
| Likelihood to Recommend | 9.4 | 7.4 |
| Likelihood to Renew | 10.0 | 9.0 |
| Usability | - | 7.7 |
| Availability | - | 8.9 |
| Performance | - | 9.0 |
| Support Rating | - | 8.7 |
| Implementation Rating | - | 9.1 |