HCL Digital Experience vs. Meetin.gs

IBM Web Content Manager is well suited for intranet employee portals, websites which drive extensive marketing content, and e-commerce sites to provide product images and details. It cannot be used a document management system to store large volumes of data as it's purely a web content management system.

Incentivized

Meetin.gs is best when it comes to interaction with customers to resolve their issues. Sharing a remote session while connected on audio does wonders. We can ask for any information which we find out or need during the remote session. In fact, I believe there are no scenarios where it cannot be put to use.

Incentivized

• Well designed web content management system with clearly defined relationships between the various web content objects such as sites, site areas, authoring templates, presentation templates, library resources, components, web content objects, etc.
• Can create robust content creation and publishing workflows with workflow stages and workflow actions
• Web Content can be rendered on multiple devices and browsers in a responsive and adaptive manner.

Incentivized

• Polls
• Pulse check
• Talk track alignment
• Widgets placement

Incentivized

• Search is not working well. We could not get it work even we worked it with IBM support.
• Java Applet in Ephox editor is pain. You have to watch that you update your Java version correctly or You cannot edit anything. This might work somehow on enterprise environment with tight workstation configuration. I think that Java Applet editor is the worst part of IBM WCM
• IBM WCM needs lot of capacity on database and appserver.

• The layout aesthetics
• Support from customer service
• Mobile app

Incentivized

IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.

New versions has increased user experience facilitating usability.

We had some issues related with performing and the support was suitable and sucessful.

Implementation was successful due to Websphere application server used.

Each of the options had good points and bad points. Building a site with tight integration to HCL Commerce and SAP backend systems was just easier with HCL DX. Security is also a concern and HCL DX provided better fine-grained security across the board. HCL DX also allowed us to use multiple technologies and maintain a cohesive feel across everything.

Incentivized

Meetin.gs has great potential for sure. I feel they do a better job of bringing in customer CRM info to weave it in with meetings. There needs to be more automations and deeper functionality in order to compete with the larger competitors in their space. If they were able to incorporate SMS more into their system then I think that would go a long way

Incentivized

• Unique, easy and user friendly solution that has increased business benefits such as a single repository for all company's products. It provides a better customer service.
• A huge network of offices managed centrally increasing SEO, marketing, business and clients.
• Employee efficiency reducing time through a single automated solution.
• Internal communication within the company has been helped by Web Content Manager as a way of transparency, shared repository and networking with the goal of bringing teams and colleagues together.

• We had an 8% spike in productivity after the first month of using Meetin.gs in the field.
• Customer feedback on service and support is up 13% overall in the last year since purchasing Meetin.gs.
• Associates report having to spend far less time mapping out their schedules for the week, freeing them up for more productive work.

Incentivized