HCL Digital Experience vs. Salesforce Experience Cloud
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
HCL Digital Experience | Score9 out of 10 | N/A | HCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more). | N/A |
Salesforce Experience Cloud | Score7.8 out of 10 | N/A | Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and… | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Security |
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| Platform & Infrastructure |
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| Web Content Creation |
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| Web Content Management |
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| Results and Analysis |
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| Digital Experience Platform |
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| HCL Digital Experience | Salesforce Experience Cloud | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 10.0 |
| Likelihood to Renew | 5.7 | - |
| Usability | 9.0 | 9.4 |
| Performance | - | 9.1 |
| Support Rating | 7.0 | 7.7 |
| Implementation Rating | 7.0 | - |
| Ease of integration | - | 9.4 |
| Product Scalability | 9.0 | - |