HCL Sametime vs. Rakuten Viber
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 HCL Sametime | Score8 out of 10 | N/A | HCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information. | N/A |
 Rakuten Viber | Score9.8 out of 10 | N/A | Viber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls. | $0.02 Per Minute |
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| HCL Sametime | Rakuten Viber | |
|---|---|---|
| Likelihood to Recommend | 7.0 | 9.6 |
| Likelihood to Renew | 10.0 | - |
| Usability | 8.6 | - |
| Availability | 10.0 | - |
| Performance | 9.0 | - |
| Support Rating | 8.3 | 9.4 |
| Ease of integration | 9.0 | - |
| Product Scalability | 10.0 | - |