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HCL Sametime vs. RingEX

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HCL Sametime

21 Reviews and Ratings

RingEX

459 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Sametime

    Score8 out of 10
    		N/AHCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.N/A

    RingEX

    Score8.6 out of 10
    		N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $19.99

    per month

    Pricing
    HCL SametimeRingEX
    Editions & Modules
    No answers on this topic
    Essentials (up to 20 users)
    $19.99
    per user/per month
    Standard
    $27.99
    per user/per month
    Premium
    $34.99
    per user/per month
    Ultimate
    $49.99
    per user/per month
    Offerings
    Pricing Offerings
    HCL SametimeRingEX
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)
    More Pricing Information
    Features
    HCL SametimeRingEX
    Cloud PBX
    Comparison of Cloud PBX features of HCL Sametime and RingEX
    Feature
    HCL Sametime
    8.4
    7 Ratings
    RingEX
    8.5
    160 Ratings
    Hosted PBX9.02 Ratings8.487 Ratings
    Multi-level Interactive Voice Response (IVR)9.02 Ratings7.9118 Ratings
    User templates8.02 Ratings8.4109 Ratings
    Call reports8.02 Ratings8.5144 Ratings
    Directory of employee names8.07 Ratings9.3143 Ratings
    Call Management
    Comparison of Call Management features of HCL Sametime and RingEX
    Feature
    HCL Sametime
    8.0
    8 Ratings
    RingEX
    8.8
    169 Ratings
    Answering rules8.05 Ratings8.7154 Ratings
    Call recording8.02 Ratings9.2143 Ratings
    Call park8.01 Ratings8.5123 Ratings
    Call screening8.02 Ratings8.5134 Ratings
    Message alerts8.06 Ratings9.0159 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of HCL Sametime and RingEX
    Feature
    HCL Sametime
    8.0
    6 Ratings
    RingEX
    8.9
    145 Ratings
    Video conferencing8.06 Ratings8.8110 Ratings
    Audio conferencing8.05 Ratings9.4125 Ratings
    Video screen sharing8.01 Ratings8.280 Ratings
    Instant messaging8.01 Ratings9.298 Ratings
    Mobile apps
    Comparison of Mobile apps features of HCL Sametime and RingEX
    Feature
    HCL Sametime
    8.0
    8 Ratings
    RingEX
    9.3
    146 Ratings
    Mobile app for iOS8.08 Ratings9.2128 Ratings
    Mobile app for Android8.07 Ratings9.3110 Ratings
    User Ratings
    HCL SametimeRingEX
    Likelihood to Recommend
    7.0
    (10 ratings)
    8.5
    (180 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.9
    (15 ratings)
    Usability
    8.6
    (2 ratings)
    8.7
    (11 ratings)
    Availability
    10.0
    (1 ratings)
    9.3
    (110 ratings)
    Performance
    9.0
    (1 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.3
    (4 ratings)
    5.3
    (28 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.1
    (6 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)