| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 HCL Sametime | Score8 out of 10 | N/A | HCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information. | N/A |
 Slack | Score9.1 out of 10 | N/A | Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The… | $8.75 per month per user |
| HCL Sametime | Slack | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | *Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month. | ||||||||||||||
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| HCL Sametime | Slack | |
|---|---|---|
| Considered Both Products | | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| HCL Sametime | Slack | ||||||||||||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Project Management |
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| Communication |
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| File Sharing & Management |
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| HCL Sametime | Slack | |
|---|---|---|
| Likelihood to Recommend | 7.0 | 9.4 |
| Likelihood to Renew | 10.0 | 10.0 |
| Usability | 8.6 | 9.2 |
| Availability | 10.0 | 10.0 |
| Performance | 9.0 | 10.0 |
| Support Rating | 8.3 | 10.0 |
| Implementation Rating | - | 10.0 |
| Configurability | - | 10.0 |
| Ease of integration | 9.0 | 7.0 |
| Product Scalability | 10.0 | - |