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HCL Sametime vs. Vonage Business Communications

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HCL Sametime

21 Reviews and Ratings

Vonage Business Communications

91 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Sametime

    Score8 out of 10
    		N/AHCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.N/A

    Vonage Business Communications

    Score7.9 out of 10
    		N/AVonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

    $19

    per month per extension

    Pricing
    HCL SametimeVonage Business Communications
    Editions & Modules
    No answers on this topic
    Mobile
    $19.99
    per month per extension
    Premium
    $29.99
    per month per extension
    Advanced
    $39.99
    per month per extension
    Offerings
    Pricing Offerings
    HCL SametimeVonage Business Communications
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    HCL SametimeVonage Business Communications
    Cloud PBX
    Comparison of Cloud PBX features of HCL Sametime and Vonage Business Communications
    Feature
    HCL Sametime
    8.4
    7 Ratings
    Vonage Business Communications
    9.3
    8 Ratings
    Hosted PBX9.02 Ratings9.65 Ratings
    Multi-level Interactive Voice Response (IVR)9.02 Ratings9.26 Ratings
    User templates8.02 Ratings00 Ratings
    Call reports8.02 Ratings00 Ratings
    Directory of employee names8.07 Ratings8.98 Ratings
    Call Management
    Comparison of Call Management features of HCL Sametime and Vonage Business Communications
    Feature
    HCL Sametime
    8.0
    8 Ratings
    Vonage Business Communications
    8.7
    9 Ratings
    Answering rules8.05 Ratings8.59 Ratings
    Call recording8.02 Ratings9.26 Ratings
    Call park8.01 Ratings8.67 Ratings
    Call screening8.02 Ratings8.57 Ratings
    Message alerts8.06 Ratings8.19 Ratings
    Business SMS/External Messaging00 Ratings8.44 Ratings
    Online Fax00 Ratings9.01 Ratings
    Voicemail Transcription00 Ratings9.43 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of HCL Sametime and Vonage Business Communications
    Feature
    HCL Sametime
    8.0
    6 Ratings
    Vonage Business Communications
    -
    Ratings
    Video conferencing8.06 Ratings00 Ratings
    Audio conferencing8.05 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging8.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of HCL Sametime and Vonage Business Communications
    Feature
    HCL Sametime
    8.0
    8 Ratings
    Vonage Business Communications
    7.5
    9 Ratings
    Mobile app for iOS8.08 Ratings8.39 Ratings
    Mobile app for Android8.07 Ratings6.66 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of HCL Sametime and Vonage Business Communications
    Feature
    HCL Sametime
    -
    Ratings
    Vonage Business Communications
    8.0
    4 Ratings
    High quality audio00 Ratings8.14 Ratings
    High quality video00 Ratings8.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of HCL Sametime and Vonage Business Communications
    Feature
    HCL Sametime
    -
    Ratings
    Vonage Business Communications
    5.0
    1 Ratings
    Desktop sharing00 Ratings5.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of HCL Sametime and Vonage Business Communications
    Feature
    HCL Sametime
    -
    Ratings
    Vonage Business Communications
    7.8
    3 Ratings
    Meeting initiation00 Ratings6.62 Ratings
    Record meetings / events00 Ratings9.02 Ratings
    Online Events Security
    Comparison of Online Events Security features of HCL Sametime and Vonage Business Communications
    Feature
    HCL Sametime
    -
    Ratings
    Vonage Business Communications
    9.0
    1 Ratings
    User authentication00 Ratings9.01 Ratings
    Participant roles & permissions00 Ratings9.01 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of HCL Sametime and Vonage Business Communications
    Feature
    HCL Sametime
    -
    Ratings
    Vonage Business Communications
    8.4
    3 Ratings
    Centralized communications management00 Ratings7.83 Ratings
    Team messaging00 Ratings7.83 Ratings
    Team document sharing00 Ratings9.01 Ratings
    Call and meeting analytics00 Ratings9.02 Ratings
    User Ratings
    HCL SametimeVonage Business Communications
    Likelihood to Recommend
    7.0
    (10 ratings)
    8.8
    (26 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    5.0
    (2 ratings)
    Usability
    8.6
    (2 ratings)
    5.0
    (3 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (4 ratings)
    1.0
    (11 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)