TrustRadius: an HG Insights company

HCL Sametime vs. Webex Calling

Save this comparison

Save this comparison

HCL Sametime

21 Reviews and Ratings

Webex Calling

408 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Sametime

    Score8 out of 10
    		N/AHCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.N/A

    Webex Calling

    Score8.7 out of 10
    		N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    HCL SametimeWebex Calling
    Editions & Modules
    No answers on this topic
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    HCL SametimeWebex Calling
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    HCL SametimeWebex Calling
    Considered Both Products
    HCLSoftware
    Bhawnish ㅤkumar
    Implementation Engineer in Information Technology at BT in India (Information Technology & Services, 10,001+ employees)
    Chose HCL Sametime
    Cisco Jabber and Teams are the competitors for HCL Sametime but the thing that makes Sametime better is the cost. Cisco and Microsoft are big players and have [higher license cost than] HCL Sametime has.

    For a small and medium size companies HCL can be a recommended if they want …
    Incentivized
    Verified User
    Chose HCL Sametime
    Sametime is very similar to the other chats I have used, with some better features, such as the screenshot feature and file sharing, which demonstrates to be faster than the others.
    Incentivized
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HCL SametimeWebex Calling
    Cloud PBX
    Comparison of Cloud PBX features of HCL Sametime and Webex Calling
    Feature
    HCL Sametime
    8.4
    7 Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX9.02 Ratings7.1115 Ratings
    Multi-level Interactive Voice Response (IVR)9.02 Ratings7.8104 Ratings
    User templates8.02 Ratings00 Ratings
    Call reports8.02 Ratings00 Ratings
    Directory of employee names8.07 Ratings7.1145 Ratings
    Call Management
    Comparison of Call Management features of HCL Sametime and Webex Calling
    Feature
    HCL Sametime
    8.0
    8 Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules8.05 Ratings7.3142 Ratings
    Call recording8.02 Ratings7.5136 Ratings
    Call park8.01 Ratings7.1131 Ratings
    Call screening8.02 Ratings7.4123 Ratings
    Message alerts8.06 Ratings8.4124 Ratings
    Business SMS/External Messaging00 Ratings7.810 Ratings
    Online Fax00 Ratings7.27 Ratings
    Voicemail Transcription00 Ratings7.215 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of HCL Sametime and Webex Calling
    Feature
    HCL Sametime
    8.0
    6 Ratings
    Webex Calling
    -
    Ratings
    Video conferencing8.06 Ratings00 Ratings
    Audio conferencing8.05 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging8.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of HCL Sametime and Webex Calling
    Feature
    HCL Sametime
    8.0
    8 Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS8.08 Ratings8.4135 Ratings
    Mobile app for Android8.07 Ratings8.4123 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of HCL Sametime and Webex Calling
    Feature
    HCL Sametime
    -
    Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio00 Ratings8.216 Ratings
    High quality video00 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of HCL Sametime and Webex Calling
    Feature
    HCL Sametime
    -
    Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing00 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of HCL Sametime and Webex Calling
    Feature
    HCL Sametime
    -
    Ratings
    Webex Calling
    7.3
    16 Ratings
    Calendar integration00 Ratings6.916 Ratings
    Meeting initiation00 Ratings6.915 Ratings
    Record meetings / events00 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of HCL Sametime and Webex Calling
    Feature
    HCL Sametime
    -
    Ratings
    Webex Calling
    7.5
    14 Ratings
    Live chat00 Ratings7.514 Ratings
    Online Events Security
    Comparison of Online Events Security features of HCL Sametime and Webex Calling
    Feature
    HCL Sametime
    -
    Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication00 Ratings8.115 Ratings
    Participant roles & permissions00 Ratings8.315 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of HCL Sametime and Webex Calling
    Feature
    HCL Sametime
    -
    Ratings
    Webex Calling
    7.1
    17 Ratings
    Centralized communications management00 Ratings7.616 Ratings
    Team messaging00 Ratings7.517 Ratings
    Team document sharing00 Ratings6.316 Ratings
    Call and meeting analytics00 Ratings6.917 Ratings
    User Ratings
    HCL SametimeWebex Calling
    Likelihood to Recommend
    7.0
    (10 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.8
    (2 ratings)
    Usability
    8.6
    (2 ratings)
    9.1
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (4 ratings)
    8.5
    (3 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)