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Heimdal Remote Desktop vs. Zoho Assist

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heimdal Remote Desktop

    N/AN/AHeimdal’s Remote Desktop enables System Admins to support users or access unattended computers. The solution supports: • Dashboard-to-agent (Windows+ Windows Server; Linux, Android, MacOSX) • Agent-to-agent (Windows+ Windows Server) • Dashboard-to-NO agent (Windows+ Windows Server; Android, MacOSX, IoS with view only due to IoS limitations) Remote Desktop works stand-alone or as part of Heimdal’s…N/A

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    Heimdal Remote DesktopZoho Assist
    Editions & Modules
    No answers on this topic
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    Heimdal Remote DesktopZoho Assist
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Features
    Heimdal Remote DesktopZoho Assist
    Remote Administration
    Comparison of Remote Administration features of Heimdal Remote Desktop and Zoho Assist
    Feature
    Heimdal Remote Desktop
    -
    Ratings
    Zoho Assist
    7.1
    12 Ratings
    Screen sharing00 Ratings6.611 Ratings
    File transfer00 Ratings6.811 Ratings
    Instant message00 Ratings3.712 Ratings
    Secure remote access with Smart Card authentication00 Ratings10.02 Ratings
    Access to sleeping/powered-off computers00 Ratings2.210 Ratings
    Over-the-Internet remote session00 Ratings6.812 Ratings
    Initiate remote control from mobile00 Ratings6.87 Ratings
    Remote management of servers & workstations00 Ratings6.88 Ratings
    Remote Active Directory® management00 Ratings4.43 Ratings
    Centralized management dashboard00 Ratings8.98 Ratings
    Session record00 Ratings9.76 Ratings
    Annotations00 Ratings10.06 Ratings
    Monitoring and Alerts00 Ratings7.14 Ratings
    Multi-platform remote control00 Ratings9.06 Ratings
    User Ratings
    Heimdal Remote DesktopZoho Assist
    Likelihood to Recommend
    -
    (0 ratings)
    6.8
    (12 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.3
    (5 ratings)