Helpjuice vs. Zendesk Guide
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Helpjuice | Score2.5 out of 10 | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | $120 per month |
 Zendesk Guide | Score8.7 out of 10 | N/A | Zendesk Guide is a smart knowledge base built to help support teams continuously improve content, keep it up to date, and serve it to customers. | N/A |
| Helpjuice | Zendesk Guide | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. Starting price includes up to 4 users. | — | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Helpjuice | Zendesk Guide | |
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| Likelihood to Recommend | 2.0 | 7.4 |
| Support Rating | - | 8.0 |