HipChat (discontinued) vs. Workspace 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HipChat (discontinued)
Score 9.7 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Workspace 365
Score 0.0 out of 10
N/A
Workspace 365, from the company of the same name (formerly New Day at Work) headquartered in Nijkerk, is presented as an adaptive workspace, that automatically adapts based on someone’s role, location, device and browser and offers everyone a personalised experience.N/A
Pricing
HipChat (discontinued)Workspace 365
Editions & Modules
HipChat Basic
$0
per user
HipChat Plus
$2
per user
No answers on this topic
Offerings
Pricing Offerings
HipChat (discontinued)Workspace 365
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)
More Pricing Information
Community Pulse
HipChat (discontinued)Workspace 365
Features
HipChat (discontinued)Workspace 365
Project Management
Comparison of Project Management features of Product A and Product B
HipChat (discontinued)
7.3
Ratings
6% below category average
Workspace 365
-
Ratings
Mobile Access7.30 Ratings00 Ratings
Search7.20 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
HipChat (discontinued)
7.3
Ratings
8% below category average
Workspace 365
-
Ratings
Chat7.70 Ratings00 Ratings
Notifications7.70 Ratings00 Ratings
Discussions6.50 Ratings00 Ratings
Surveys7.80 Ratings00 Ratings
Internal knowledgebase7.00 Ratings00 Ratings
Integrates with GoToMeeting7.00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
HipChat (discontinued)
6.3
Ratings
22% below category average
Workspace 365
-
Ratings
Video files6.50 Ratings00 Ratings
Audio files6.80 Ratings00 Ratings
Access control6.60 Ratings00 Ratings
Advanced security features5.90 Ratings00 Ratings
Integrates with Google Drive6.00 Ratings00 Ratings
Device sync6.00 Ratings00 Ratings
User Ratings
HipChat (discontinued)Workspace 365
Likelihood to Recommend
6.8
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
-
(0 ratings)
Usability
7.2
(0 ratings)
-
(0 ratings)
Support Rating
7.1
(0 ratings)
-
(0 ratings)
Implementation Rating
8.4
(0 ratings)
-
(0 ratings)
Ease of integration
7.6
(0 ratings)
-
(0 ratings)
Product Scalability
7.2
(0 ratings)
-
(0 ratings)
User Testimonials
HipChat (discontinued)Workspace 365
Likelihood to Recommend
HipChat was discontinued by Atlassian because it wasn't as versatile as Slack and couldn't handle Video/Audio calls as well as Zoom. It lacked the screen sharing capabilities of Skype and ScreenHero (now owned by Slack). It wasn't great at any particular area and its competitors were obviously better in those areas. This lack of versatility negatively impacted it's adoption at GLG, and I'd imagine the rest of world as well. HipChat excels at instant messaging communication (which is the one thing they got right) and although you could make specific rooms to chat about certain topics, Slack was already doing this way better. Overall it's impossible to recommend this software today. If I recall it was very expensive compared to better and more feature rich competitors. If you're seeking a bare bones method of communication you may consider the free version of it, but outside of that scenario, you are almost certainly better off going with a different product.
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Pros
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
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Cons
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
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Likelihood to Renew
If they fix the bugs the last update gave that are causing hipchat to crash more often.
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Usability
i like how its easy to login , create rooms or start private conversations . The best feature i like describing usability is searching history of conversation in either a room or private conversation just by typing single word .Easy file uploading and downloading .Mention feature is very easy to use which shows all the names starting with given letter .
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Support Rating
HipChat support was one of the best I've encountered. When we faced difficult tasks in terms of updates to infrastructure (where HipChat sits on top) or updates to the application itself, HipChat support was very responsive to our questions, concerns, and comments. HipChat also had some really good online documentation. We were able to find step-by-step guidelines and documentation when implementing new features or installing new updates/patches.
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Implementation Rating
I don't have insights as I was not a part of the implementation. However, I love the end product
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Alternatives Considered
I've used Slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with Slack compared to HipChat. Slack has more emojis and icons which brings them closer to how people use their cell phones in text conversations.
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Scalability
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
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Return on Investment
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
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ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).