TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hootsuite

    Score7.9 out of 10
    N/AHootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

    $149

    per month Starts at 1 user, 5 social accounts

    Meta Business Suite

    Score6.5 out of 10
    N/AFormerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A
    Pricing
    HootsuiteMeta Business Suite
    Editions & Modules
    Standard
    $99
    per month (billed annually) Starts at 1 user, 10 social accounts
    Advanced
    $249
    per month (billed annually) Starts at 1 user, unlimited social accounts
    Enterprise
    Custom Pricing
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    HootsuiteMeta Business Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPlans can be paid monthly or annually, with a discount for annual pricing.—
    More Pricing Information
    Community Pulse
    HootsuiteMeta Business Suite
    Considered Both Products
    Hootsuite
    Chose Hootsuite
    SproutSocial comes out on top but the (much) higher price point reflects that. I chose Hootsuite as a more budget friendly solution, with similar features
    Incentivized
    Chose Hootsuite
    Hootsuite is all-encompassing and does not try to hide features behind paywalls. When you do not have a feature based on your chosen plan, it does not present the option like other platforms tend to do.
    Incentivized
    Chose Hootsuite
    Hootsuite offers more platforms and also more control over any of the competitors we evaluated. For our current business and customer needs, Hootsuite was and is a much better fit. We use the pro level, and right now, it has enough options and features to ensure proper …
    Incentivized
    Chose Hootsuite
    I hadn't thought about it, I guess I could switch to meta instead of paying to use Hootsuite
    Incentivized
    Chose Hootsuite
    The main reason we selected Hootsuite instead of Zoho Social was because Hootsuite offered a very generous charitable discount, making it much more affordable for our organization. We really appreciate that this discount was made available and will likely continue with Hootsuite.
    Incentivized
    Meta Platforms Inc
    Chose Meta Business Suite
    Meta Business Suite is super easy, and it's also free compared to Hootsuite. Hootsuite, in comparison, can manage a wider variety of platforms, but Meta crushes it for any of its native platforms that you add to the account. If you have Instagram or Facebook, you must have Meta …
    Incentivized
    Chose Meta Business Suite
    I think Meta Business Suite is a great option especially for a smaller non-profit business like ours. I like that on a base level it is much more cost effective, whereas a platform like Hootsuite and SocialPilot cost a high monthly fee. I do with Meta Business Suite would …
    Incentivized
    Chose Meta Business Suite
    Hootsuite is effective for scheduling posts across multiple social media feeds. Hootsuite offers Facebook, Instagram, X, LinkedIn, Pinterest, YouTube, TikTok and Google Business Profile integration, and you can use Google Analytics with it, but it no longer offers a free plan.
    W…
    Incentivized
    Chose Meta Business Suite
    As a social media page platform, Facebook for Business feels like a half-baked product that really needs more attention. Facebook for Business just does the job without doing it exceptionally well. It is not where it needs to be to compete with other paid-for services. Buffer, H…
    Incentivized
    Chose Meta Business Suite
    Hootsuite does allow you to manage posts and some ad functions for Facebook. However, Facebook for Business provides the most functionality and more resources when it comes to creating and managing ads. Facebook for Business was already in use at my organization when I started …
    Incentivized
    Chose Meta Business Suite
    In the past I've used Hootsuite Free to manage Facebook pages. Hootsuite for free doesn't even come close to Facebook for Business. Facebook for Business essentially has everything you need at your fingertips to manage a Facebook page/Facebook ad campaign for a business. When I …
    Incentivized
    Chose Meta Business Suite
    While we have tried to utilize other platforms for managing social media in the past, we have found that managing each social channel in its own platform is especially helpful. We want the content to be unique and it helps ensure that. You are generally presented with more …
    Incentivized
    Chose Meta Business Suite
    Facebook for Business is the online software or app that was made for Facebook by Facebook. The other services I mentioned above are not quite competitors but are tools that are built to help the end user accomplish similar tasks using Facebook Pages and Facebook Ads. I find …
    Incentivized
    Chose Meta Business Suite
    I think Meta Business Suite is the. Most comprehensive tool for managing and maintaining your presence in Facebook and instagram
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HootsuiteMeta Business Suite
    Listening/monitoring
    Comparison of Listening/monitoring features of Hootsuite and Meta Business Suite
    Feature
    Hootsuite
    6.6
    275 Ratings
    Meta Business Suite
    4.7
    4 Ratings
    Boolean keyword searches6.0185 Ratings4.03 Ratings
    Filtering out noise/spam5.9193 Ratings4.33 Ratings
    Sentiment analysis6.1187 Ratings5.03 Ratings
    Broad channel coverage8.5255 Ratings5.34 Ratings
    Publishing
    Comparison of Publishing features of Hootsuite and Meta Business Suite
    Feature
    Hootsuite
    7.5
    383 Ratings
    Meta Business Suite
    6.3
    6 Ratings
    Content planning and scheduling8.9382 Ratings6.36 Ratings
    Audience targeting6.5260 Ratings6.96 Ratings
    Content optimization7.0312 Ratings5.34 Ratings
    Workflow management7.7322 Ratings6.73 Ratings
    Engagement
    Comparison of Engagement features of Hootsuite and Meta Business Suite
    Feature
    Hootsuite
    7.8
    308 Ratings
    Meta Business Suite
    5.3
    5 Ratings
    Automated routing and prioritization7.4220 Ratings5.83 Ratings
    Customer interaction histories7.6237 Ratings4.14 Ratings
    Bulk actions8.3265 Ratings6.03 Ratings
    Marketing
    Comparison of Marketing features of Hootsuite and Meta Business Suite
    Feature
    Hootsuite
    7.4
    295 Ratings
    Meta Business Suite
    7.0
    6 Ratings
    Lead generation6.3177 Ratings5.95 Ratings
    Content marketing8.1263 Ratings7.44 Ratings
    Paid media management7.6175 Ratings7.55 Ratings
    Campaigns and promotions7.6225 Ratings7.25 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Hootsuite and Meta Business Suite
    Feature
    Hootsuite
    9.2
    376 Ratings
    Meta Business Suite
    6.2
    4 Ratings
    Twitter9.0344 Ratings8.01 Ratings
    Facebook9.7360 Ratings7.54 Ratings
    LinkedIn9.5314 Ratings5.02 Ratings
    Google+8.960 Ratings4.52 Ratings
    Instagram9.7316 Ratings8.34 Ratings
    Pinterest9.2161 Ratings5.02 Ratings
    YouTube8.4149 Ratings5.02 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Hootsuite and Meta Business Suite
    Feature
    Hootsuite
    8.0
    306 Ratings
    Meta Business Suite
    6.3
    6 Ratings
    Campaign success analytics8.4282 Ratings6.26 Ratings
    Real-time tracking7.6282 Ratings6.86 Ratings
    Competitor analysis8.0189 Ratings6.03 Ratings
    Account management
    Comparison of Account management features of Hootsuite and Meta Business Suite
    Feature
    Hootsuite
    7.8
    316 Ratings
    Meta Business Suite
    4.8
    5 Ratings
    Role-based user permissions & privileges8.7268 Ratings4.85 Ratings
    Mobile access6.8294 Ratings4.75 Ratings
    User Ratings
    HootsuiteMeta Business Suite
    Likelihood to Recommend
    8.0
    (444 ratings)
    5.3
    (98 ratings)
    Likelihood to Renew
    8.6
    (89 ratings)
    10.0
    (7 ratings)
    Usability
    9.0
    (83 ratings)
    4.2
    (6 ratings)
    Availability
    9.8
    (21 ratings)
    -
    (0 ratings)
    Performance
    9.8
    (19 ratings)
    3.0
    (1 ratings)
    Support Rating
    7.0
    (263 ratings)
    10.0
    (4 ratings)
    In-Person Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (17 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (39 ratings)
    10.0
    (4 ratings)
    Configurability
    7.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.6
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.3
    (18 ratings)
    -
    (0 ratings)