TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hotjar

    Score8.3 out of 10
    N/AHotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.

    $39

    per month 100 daily sessions

    Quantum Metric

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Quantum Metric is designed to help organizations build better digital products faster. Their platform for Continuous Product Design gives business and IT teams a single version of truth which the vendor describes as fast, quantified, and grounded on what customers actually experience. The solution ultimately aims to help teams agree on priorities, build products customers love, and innovate with speed and confidence.N/A
    Pricing
    HotjarQuantum Metric
    Editions & Modules
    Hotjar Observe - Plus
    $39
    per month 100 daily sessions
    Hotjar Ask - Plus
    $59
    per month 250 monthly responses
    Hotjar Ask - Business
    $79
    per month Starting from 500 monthly responses
    Hotjar Observe - Business
    $99
    per month Starting from 500 daily sessions
    Hotjar Scale - Business
    $213
    per month Starting from 500 daily sessions
    Hotjar Ask - Scale
    Contact Sales
    per month unlimited volume
    No answers on this topic
    Offerings
    Pricing Offerings
    HotjarQuantum Metric
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    HotjarQuantum Metric
    Considered Both Products
    Contentsquare
    No answer on this topic
    Quantum Metric
    Chose Quantum Metric
    Quantum Metric is more sophisticated than Hotjar in every way (also much more expensive). If you've been using Hotjar and are ready for the next level of service, you should investigate Quantum Metric. However, if you have been using Hotjar and the service provides everything …
    Incentivized
    Chose Quantum Metric
    Other tools might provide the tool in a very similar way, but that's it. Quantum Metric actually helps remove the abstraction from the data, their support is available in a very fast manner, they help us set goals and reach them, also helping us track them through the tool. …
    Incentivized
    Chose Quantum Metric
    Much more intuitive to use by more teams and yet get similar kind of insights
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HotjarQuantum Metric
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Hotjar and Quantum Metric
    Feature
    Hotjar
    -
    Ratings
    Quantum Metric
    8.7
    6 Ratings
    Responsive Design for Web Access00 Ratings8.46 Ratings
    Mobile Application00 Ratings8.66 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.06 Ratings
    Mobile App Analytics00 Ratings8.65 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Hotjar and Quantum Metric
    Feature
    Hotjar
    -
    Ratings
    Quantum Metric
    9.1
    7 Ratings
    Heatmap tool00 Ratings9.37 Ratings
    Click analytics00 Ratings9.27 Ratings
    Scroll maps00 Ratings9.07 Ratings
    Session Recording and Replay00 Ratings8.87 Ratings
    User Segmentation00 Ratings9.07 Ratings
    User Ratings
    HotjarQuantum Metric
    Likelihood to Recommend
    10.0
    (104 ratings)
    9.2
    (43 ratings)
    Likelihood to Renew
    5.1
    (2 ratings)
    7.5
    (2 ratings)
    Usability
    9.7
    (6 ratings)
    7.7
    (12 ratings)
    Support Rating
    9.6
    (4 ratings)
    8.7
    (32 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)