| Product | Rating | Most Used By | Product Summary | Starting Price |
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 HubSpot CRM | Score8.3 out of 10 | N/A | HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.… | $0 Per Month [Unlimited Users] |
 Pipeline CRM | Score5.2 out of 10 | N/A | Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals. | $29 per month |
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| Considered Both Products | Chose HubSpot CRM More capabilities for interfacing with other platforms. More capabilities for customer interactions and mass communications. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose HubSpot CRM Better choice for track history. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
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| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
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| Likelihood to Recommend | 7.5 | 7.0 |
| Likelihood to Renew | 9.3 | 7.0 |
| Usability | 7.1 | 9.0 |
| Support Rating | 7.1 | 8.0 |
| Implementation Rating | 8.1 | - |
