HubSpot Sales Hub vs. Pipedrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot Sales Hub
Score 8.5 out of 10
N/A
HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.
$15
per month per seat
Pipedrive
Score 8.5 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
HubSpot Sales HubPipedrive
Editions & Modules
Sales Hub Starter
$15
per month per seat
Sales Hub Professional
$100
per month per seat
Sales Hub Enterprise
$150
per month per seat
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
HubSpot Sales HubPipedrive
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.Monthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
HubSpot Sales HubPipedrive
Considered Both Products
HubSpot Sales Hub
Chose HubSpot Sales Hub
No other product holds a candle to what HubSpot Sales Hub can do. The usability, feature support, adaptability, scalability, and expandability; no compare.

Other solutions are either too specialized, or too out-dated.
Chose HubSpot Sales Hub
HubSpot Sales Hub is much more user friendly and easier to get teams up and running on compared to Salesforce. It doesn't take as much up front effort to configure your unique process, and is easier to scale and grow into overtime.
Chose HubSpot Sales Hub
HubSpot Sales Hub is definitely a step up, but Constant Contact was fine to get started. We just needed more features, so it was time to make the move. HubSpot Sales Hub also was helpful to have better control / visibility over our sales process, less "shooting from the hip."
Chose HubSpot Sales Hub
We chose HubSpot Sales Hub because of its overall ecosystem and we wanted a customer data platform that's all integrated into one centralized space. We really liked the custom fields and its user ratings and place in the magic quadrant. HubSpot Sales Hub has been a very good …
Chose HubSpot Sales Hub
I think HubSpot Sales Hub stacks up against Salesforce because HubSpot Sales Hub is much simpler to use. HubSpot Sales Hub is better for keeping track of lead information because it is easier to see everything in one place. HubSpot Sales Hub also keeps track of where leads are …
Chose HubSpot Sales Hub
To be honest, there are great features in all of these competitors but they aren't quite as user-friendly or robust compared to Hubspot.

Hubspot's Sales hub was able to add more features to it's platform while remaining very user-friendly and easy to use. I found myself getting …
Chose HubSpot Sales Hub
We started using SalesHub and Engage at the same time - to date my team has only ran 1 sequence out of Engage because the efficiencies in SalesHub are so much greater!
Chose HubSpot Sales Hub
HubSpot Sales Hub lets us access companies, contacts, leads, and opportunities. It is user-friendly and sends push notifications when someone opens or clicks on our emails. We can track customer communications,
Chose HubSpot Sales Hub
I like HS better due to less complications and noise about infinite use case scenarios.
Chose HubSpot Sales Hub
I did not select HubSpot. This is the software chosen by my executive team. It is running fine and there aren't too many issues within the software. I'd love to have a better interface to read call histories and more transparent/automated connections between deals, calls and …
Chose HubSpot Sales Hub
HubSpot is more user friendly for tech-aversive team members
Chose HubSpot Sales Hub
I have used the listed products above for my day to day in other jobs that were not sales but I did constantly struggle with these tools (at least initially), the learning curve on HubSpot is not steep and it can still be very powerful in terms of customization. I always tell …
Chose HubSpot Sales Hub
HubSpot Sales Hub is easier to get to the data that is important. It also has easy-to-see graphics, to sum up your day as far as "did you reach your daily goal."
Chose HubSpot Sales Hub
HubSpot Sales Hub is much easier to use than other solutions, but it is also the most comprehensive CRM I have used to date.
Chose HubSpot Sales Hub
HubSpot Sales Hub has a better UI and broader functionality ClientTether has texting integration which is awesome but is too specialized for the entire business to use.
Chose HubSpot Sales Hub
Great user experience, easy-to-manage customizations, all the other great reasons previously stated, AND most of all, the helpful, friendly sales and support team that we have worked with over the years. Their front-line support is so very good. And the sales process/sales …
Chose HubSpot Sales Hub
I have previous experience using Close. The email sequences did not include options for adding tasks such as 'call' or LI outreach, thus, the workflow wasn't as organized. Close did have better smart views or options for grouping clients. The number of leads I was working with …
Chose HubSpot Sales Hub
The main things that I like about HubSpot Sales Hub compared to Zoho are the ability to organize the tasks that I have for the day, and the ability to create sequences. When I used Zoho for 1 year, I wasn't able to find those capabilities. The organized tasks and sequences was …
Chose HubSpot Sales Hub
The HubSpot Sales Hub is way more sales and growth-oriented than previous CRMs I've dealt with in the past just by browsing through the features you have along with how they are laid out throughout the CRM, you can tell it will help you get the desired growth and manage it …
Chose HubSpot Sales Hub
Way easier to use, more features, email sequencing and meeting booking, much more built for the seller and to help progress the deal
Chose HubSpot Sales Hub
I didn't choose, the company wanted me to work on this software. Easy to learn, that's what I like about it.
Chose HubSpot Sales Hub
HubSpot Sales Hub helps our team keep track of all of our partners and customers in one place so we can market effectively and personally. Their blogs and "HubSpot academy" make it easy to
Chose HubSpot Sales Hub
They are both very similar and, honestly, the top two of their respected offerings. I would feel comfortable recommending either with the slight edge to HubSpot Sales Hub. The biggest reason why, and what matters so much to people, is the service. I’ve always experienced great …
Pipedrive
Chose Pipedrive
Salesforce is more complex, visually Pipedrive is easier to look at at a glance to see where your opportunities fall in the stages in your funnel; whereas salesforce is not as visually appealing. Pipedrive is better for smaller businesses and more price effective than some of …
Chose Pipedrive
Hubspot is more complex with more functionality, Pipedrive is easier and more straightforward to use.
Chose Pipedrive
Much easier setup and use on basic level.
Chose Pipedrive
The reporting tools with Pipedrive are immensely more advanced and customizable than Clio Grow. We are able to adjust and tweak the reports to make sense for our firm specifically whereas with Clio Grow, you were sort of stuck with the default reports. Pipedrive beats Clio Grow …
Chose Pipedrive
Asana is much better for task management and to-do lists. Also, it has a great calendar feature.
Chose Pipedrive
Overall compared to SFDC and other CRM tools Pipedrive stacks up very well when it comes to ease of use and usability. It needs a bit better more robust reporting compared to some of the other tools. But for the cost and value provides I'd rank Pipedrive very highly in …
Chose Pipedrive
Pipedrive has a simpler interface and focuses on sales initiatives rather than digital marketing efforts which is something that our sales team needs. Pipedrive offers a good level of flexibility when it comes to customizations and they are always open to adding new features.
Chose Pipedrive
Pipedrive has an excellent UI, email tracking features, and the ability to display contact information and notes about each individual. It allows us to integrate other systems with a high degree of automation, which is crucial to our workflow. Easy to pick up and use, with …
Chose Pipedrive
We switched from Microsoft Dynamics to Pipedrive because Pipedrive was more cost effective and gave us more control over the custom fields we could make that applied directly to our company. It also was a much easier software to navigate and the sales team was using it a lot …
Chose Pipedrive
Pipedrive's integrations are so much better. Pipedrive has a much better user interface, the email tracking functionality is very handy, Pipedrive has a better interface in displaying people's contact details and our notes on them, and most importantly, Pipedrive allows us to …
Chose Pipedrive
It is easier to use and more specific. I think HubSpot has a lot and can be overwhelming or confusing at the start. It is cheaper, and the automation is easier to configure. I think it is a better option to start with Pipedrive software. Try it and check for yourself.
Chose Pipedrive
Pipedrive is less complex and far more affordable. It is missing some of the marketing tools (email marketing, adspend tracking, etc.) But for a small team this tool is far superior. It cuts out the fluff and focuses on helping you manage a pipeline. And the cost is a million …
Chose Pipedrive
Better integrations, dashboards, reporting, and tasks
Chose Pipedrive
The difference between this CMR software and similar ones is that Pipedrive is much more complete in terms of features that can be exercised in different job roles such as consulting, human resources management and marketing.
Chose Pipedrive
Pipeline Deals - prior to Pipedrive we tested Pipeline Deals. these two products are similar as in they are made for small/mid-sized businesses. We felt that Pipedrive was more intuitive and easier for our companies needs. The deal tracking was a real decision-maker for us. …
Chose Pipedrive
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back …
Chose Pipedrive
Pipedrive is much more intuitive, fast, easy to understand and to keep tracking, BUT, it's not as customizable, as good for marketing automation, it doesn't use AI. Salesforce was the most customizable CRM I ever used, that was amazing, we could adapt to every business, but the …
Chose Pipedrive
I have not used products similar to Pipedrive.
Chose Pipedrive
Pipedrive stands ahead of SugarCRM in its ease of use, its simplicity and zero overhead information that is not needed in order to manage your leads. Pipedrive is our preferred tool since it has everything you would really need is a pretty simple, clean, and easy to use and …
Chose Pipedrive
Pipedrive was being used by a sister company and recommended. Not sure how a one on one trial would go. I like Outlook for email and Pipedrive is weak when synching with Outlook
Chose Pipedrive
Pipedrive is extremely lightweight, but extremely powerful as you get deeper into it. My 61 year old father will use it, when he won't even use email on desktop. Pipedrive is inexpensive and easy to adopt. It's also easy to adapt, adding custom fields, deal stages, and other …
Chose Pipedrive
Pipedrive is extremely simple with the pipeline management, but more time-consuming than necessary for even simpler tasks like browsing through contacts or organizations, and especially making changes to those contacts or organizations. If they were able to make it so that you …
Chose Pipedrive
Pipedrive is nowhere near as capable as Salesforce, but it's also much easier to manage. I think of Pipedrive as a simple version CRM that is good for managing inbound lead's interests in an organized way. When you have a larger sales structure with different components and …
Chose Pipedrive
Pipedrive was the best option for our company because the price is right for a small company! Before Pipedrive, we were just tracking sales in excel spreadsheets, and Pipedrive I believe is the next best step if you want to graduate from spreadsheets, but not take your company …
Features
HubSpot Sales HubPipedrive
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
6.7
Ratings
14% below category average
Customer data management / contact management00 Ratings7.60 Ratings
Workflow management00 Ratings5.70 Ratings
Territory management00 Ratings6.00 Ratings
Opportunity management00 Ratings8.30 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.90 Ratings
Contract management00 Ratings5.00 Ratings
Quote & order management00 Ratings5.00 Ratings
Interaction tracking00 Ratings8.00 Ratings
Channel / partner relationship management00 Ratings6.70 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
2.9
Ratings
89% below category average
Case management00 Ratings4.70 Ratings
Call center management00 Ratings1.10 Ratings
Help desk management00 Ratings3.10 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
6.1
Ratings
22% below category average
Lead management00 Ratings5.70 Ratings
Email marketing00 Ratings6.50 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
6.0
Ratings
24% below category average
Task management00 Ratings7.70 Ratings
Billing and invoicing management00 Ratings4.10 Ratings
Reporting00 Ratings6.20 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
6.9
Ratings
9% below category average
Forecasting00 Ratings6.40 Ratings
Pipeline visualization00 Ratings8.10 Ratings
Customizable reports00 Ratings6.20 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
4.9
Ratings
42% below category average
Custom fields00 Ratings5.50 Ratings
Custom objects00 Ratings6.10 Ratings
Scripting environment00 Ratings1.00 Ratings
API for custom integration00 Ratings6.70 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
5.9
Ratings
34% below category average
Single sign-on capability00 Ratings6.10 Ratings
Role-based user permissions00 Ratings5.80 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
1.1
Ratings
148% below category average
Social data00 Ratings1.10 Ratings
Social engagement00 Ratings1.10 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
3.6
Ratings
68% below category average
Marketing automation00 Ratings3.60 Ratings
Compensation management00 Ratings3.50 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
7.5
Ratings
2% above category average
Mobile access00 Ratings7.50 Ratings
Best Alternatives
HubSpot Sales HubPipedrive
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Mixmax
Mixmax
Score 8.8 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Outreach
Outreach
Score 8.5 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot Sales HubPipedrive
Likelihood to Recommend
8.7
(0 ratings)
7.6
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
8.0
(0 ratings)
Usability
8.0
(0 ratings)
9.6
(0 ratings)
Availability
-
(0 ratings)
8.2
(0 ratings)
Support Rating
8.3
(0 ratings)
8.5
(0 ratings)
Implementation Rating
9.1
(0 ratings)
8.2
(0 ratings)
User Testimonials
HubSpot Sales HubPipedrive
Likelihood to Recommend
Sales hub is an excellent tool for a sales professional, probably even the best tool available in the industry without a doubt. However it could be much less convenient for outside sales reps that need to consistently meet people in person, it has some features to cater to these reps but they aren't as robust as the ones designed for inside sales reps.
Read full review
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
Read full review
Pros
  • The sales funnel makes it easy to predict and track how sales development is going.
  • It enables us to run all our businesses as a single unified solution using a single system from the ground up.
  • It's the catalyst for our digital transformation and works well with HubSpot and other marketing systems.
Read full review
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
  • I find the interface to be a bit unorganized and sometimes the information added about projects looks clogged which sometimes makes it difficult to access specific information.
  • Sometimes we have to deal with different currencies because we have clients all over the world but the exchange rate tool is not always accurate, causing us to slow down our work.
Read full review
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
HubSpot sales has allowed all of our teams company-wide to communicate and keep all of our information secure and organized. We are able to save time and money by using this platform, and we could not imagine turning back to the way things used to be done. We are so thankful for HubSpot Sales!
Read full review
Unless I find something better...
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Usability
Since we launched HubSpot Sales Hub into our organisation's tech stack, we've experienced a smooth transition and implementation process for those using this solution. The ease of use and the interface experience is amazing and that was a main priority for us in the purchasing phase. So far, we've been nothing but very happy with the support, implementation, and ongoing development of our sales team adapting to the solution. Highly recommend it for usability and functionality!
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There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
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Support Rating
Usually pretty responsible and friendly and have had my questions circled back on. However, they haven't been able to answer several of the more in-depth questions I have had, but those questions may have been way too nuanced and specific so I would give the benefit of the doubt.
Read full review
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
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Implementation Rating
It was not only SUPER easy to implement, we had some amazing support from HubSpot. They scheduled a call to go over each individual tool with our team and provided guidance and best practices plus answered any questions are new users had. It was wonderful and really helped them get started confidently
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Experiment is the only way to start
Read full review
Alternatives Considered
No other product holds a candle to what HubSpot Sales HUB can do. The usability, feature support, adaptability, scalability, and expandability; no compare. Other solutions are either too specialized, or too out-dated.
Read full review
The reporting tools with Pipedrive are immensely more advanced and customizable than Clio Grow. We are able to adjust and tweak the reports to make sense for our firm specifically whereas with Clio Grow, you were sort of stuck with the default reports. Pipedrive beats Clio Grow hands down.
Read full review
Return on Investment
  • HubSpot Sales Hub made my day more organized and productive, allowing me to make 100 phone calls a day at the same time that it took me to make 20 phone calls a day.
  • I am able to create a custom quote for a client in less than 5 minutes with the plug and play capabilities.
  • HubSpot Sales Hub tells me what I need to do for the day so that I don't have to think about it.
Read full review
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ScreenShots

Pipedrive Screenshots

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