i-doit vs. OpenText Universal Discovery and Universal CMDB

It really does asset management well. We rely on this heavily to keep track of all our assets. With today's work-from-home world, this software ensures our assets are accounted for.

Incentivized

Great for its responsiveness to customer service. Excellent with data replication. Impressive with workflow management. Great with the discovery of new network points.

Incentivized

• Asset management
• Intuitive
• Reliable

Incentivized

• Management and organization of Configuration Items
• Ensures a single and uniform source of database to avoid any ambiguity between departments.
• Proper delivery of services

Incentivized

• No disdain In any manner.
• Has a beautiful UI.
• Has basic editing functions that enables IT companies to have efficient Infrastructure Management.

Incentivized

• When getting started the Cloud deployment may be not that easy.
• To manipulate the system deeply requires a professional operator.
• Working on large data project.

Incentivized

Old versions which do not support CMS have a luck of user experience and performance for reports and service modeling.

Incentivized

Some complex issues regarding performance and platform upgrades have been difficult to address and have short time solutions.

Incentivized

Upgrades from old versions were really hard to handle.

Incentivized

It is very simple to use. Makes it easy for MSPs to deliver valuable technology services within a short time. A comprehensive data center and network management solution. Provides end-to-end marketing analytics to enable data-driven market choices. It is a very scalable multi-vendor network management and IT operations tool.

Incentivized

Microfocus is less expensive than IBM. Also, IBM's user interface is more complex than Microfocus's User interface as Microfocus is more friendly. Also, Microfocus allows the user or system engineer to navigate the UI, search records and service manager, etc. providing the user complete management platform making it a completely accessible platform.

Incentivized

• Lets you run a relationship-based CMDB model for service modeling and visualization.
• It becomes very easy to weigh the dependency chain between devices, software assignment, and cluster management for easy documentation.
• Gives quick solutions on how to troubleshoot networks.

Incentivized

• Improved our infrastructure operations supporting well our business.
• Improved the lifecycle management of infra and software components.
• Timely identification of obsolescence and helps maintaining an up-to-date IT landscape supporting well our business operations.

Incentivized